Support Resources
Become part of a community of encouraging and knowledgeable instructors, academic advisors, career counselors, and peers. If you run into obstacles or need personal guidance, you can turn to helpful members of your support network and use resources that will keep you moving toward your goals.
Login to MyExcelsior for access to these and dozens of other student success resources.
ACADEMIC ADVISING
Your academic advisor is your main point of contact from admittance through degree completion.
YOUR ADVISOR WILL HELP YOU:
- Choose the degree program that’s right for you.
- Understand the steps required to complete your degree program.
- Select the right courses, exams, and other approved sources of credit for fulfilling degree requirements.
- Address your academic concerns.
- Identify the resources and services you need to make progress toward degree completion.
- Achieve success by:
- Identifying short- and long-term goals
- Developing plans to balance competing responsibilities
- Using time management and study skills
- Building and sustaining motivation and momentum
EMAIL: advising@excelsior.edu
CALL: 888-647-2388
ACCESSIBILITY SERVICES
Learn about services and support that may be needed to ensure equal access to learning.
BOOKSTORE
Shop by course for required and recommended learning materials. Our bookstore provides the convenience of 24/7 one-stop shopping, competitive pricing, money-saving used book options, rentals, and a book buy-back program.
CAREER DEVELOPMENT
Whether you are a future student, a current student, or one of our alumni, we have information, resources, and services geared to your educational and career needs.
EXCELSIOR STORE
Your one-stop shop for Excelsior University T-shirts, hoodies, polos, sweatshirts, and fleeces.
LIBRARY
Access online resources, including research databases, and contact librarians for customized help.
LIFE AT EXCELSIOR BLOG
Life at Excelsior University showcases the student experience by providing a glimpse into the lives of our students, faculty and staff, as well as by sharing expertise in our areas of study.
LT. COL. BRYANT A. MURRAY VETERANS CENTER
The Lt. Col. Bryant A. Murray Veterans Center offers resources and support for the academic and life needs of veterans enrolled at Excelsior. The resources available through the Veterans Center are also accessible to the general public and providers of veterans services.
MYEXCELSIOR
The secure MyExcelsior portal enables you to manage all aspects of your Excelsior experience. Gain access to your application, transcript, courses, chat rooms, discussion boards, a book exchange, a study buddy finder, and more.
OMBUDSPERSON
Our ombudsperson (traditionally known as ombudsman) listens to student-related concerns and resolves issues from an unbiased perspective. The ombudsperson is not an advocate for students or Excelsior but rather an impartial party who makes problem-solving decisions independently.
Email: ombudsperson@excelsior.edu
Toll free: 888-647-2388
ONETRANSCRIPT SERVICE
Document your academic experience from multiple institutions on one transcript.
ONLINE WRITING LAB
The Excelsior Online Writing Lab (OWL) is a free public writing resource offering comprehensive support for college-level writing and reading, including grammar guidance through the use of rich, multimedia technology. Find videos, interactive exercises, quizzes, downloadable handouts, and games.
ORIENTATION TO THE ONLINE CLASSROOM*
Become familiar with the learning management system—your online classroom—where you will interact with faculty who are subject matter experts.
*only available to enrolled students
PLAGIARISM TOOL*
Improve your citation skills and avoid plagiarism by using the plagiarism tool located within your course. It’s easy to use and you can use it as often as you like before the deadline of your assignment. Major writing assignments require the use of this tool.
*available within Excelsior University courses
STUDENT ASSISTANCE PROGRAM*
Find 24/7 support and assistance from licensed clinicians and other professionals for issues that arise. This program offers confidential support and self-service resources at no additional cost. A link to these resources can be accessed within your MyExcelsior student portal
*only available to enrolled students
TECH SUPPORT
Contact Student Technical Support any time of day, any day of the week.
Learn More
Email: TechSupport@Excelsior.edu
Phone: +1-518-464-8502 | Toll-free: +1-877-842-8324
TUTORING*
Work with a tutor online in real-time or submit questions or essays. You can also pre-schedule an online appointment. Choose from a wide variety of subjects.
*available within Excelsior University courses
