Career Spotlight: Network Technician

Posted on by Jenna Kerwin

Ever wonder who is on the other side of the phone of the IT department you call when your computer doesn’t want to work anymore? Network technicians. Check out this guide to learn more about network technicians and how to pursue this career.

What Is a Network Technician?

Network technicians analyze, test, and evaluate existing network systems. They implement, maintain, and repair computer networks for the organization for which they work. While the job description can vary depending on where they work, most network technicians are responsible for:

  • Maintaining any necessary upgrades and repairs to networks
  • Protecting network and computer system security
  • Performing regular maintenance to ensure that networks operate correctly
  • Adding users to a network, and assigning and updating security permissions on the network
  • Training users in the proper use of hardware and software
  • Troubleshooting any questions or concerns from end users

Network technicians guide customers through the recommended problem-solving skills needed when issues arise with their computers or networks. Depending on the organization, customers can be people who work at the organization or clients that use the software that network technicians work with.

Earn the IT degree employers are looking for with a BS from Excelsior.

What Skills Does a Network technician Need?

Network technicians tend to spend their time behind the scenes; however, they must be able work with people from all different departments and places to ensure the network stays safe and protected. The following skills are necessary to be successful as a network technician:

  • Communication skills: Network technicians must be able to clearly explain information, both verbally and in writing. They need to describe situations in a way that nontechnical users and leadership can understand.
  • Listening skills: Network technicians spend a majority of their day working with end users to help solve their computer issues. Being able to listen and understand what their customers are describing is key.
  • Problem-solving skills: Network technicians are always solving a puzzle. They must be able to identify both simple and complex problems and find solutions to them in a quick and efficient way.
  • Analytical skills: Network technicians need to evaluate networks and systems to make sure they perform correctly.

Where Do Computer Network Technicians Work?

According to Zippia.com, network technicians currently hold more than 579,101 jobs in the United States. Most network technicians report they work for computer system design companies and related services. However, other areas included educational services at the state, local, and private sectors, information services, finance and insurance, and management of companies and enterprises.

Many network technicians work full-time, where overtime is offered often. Because network support may need to be available 24 hours a day, some technicians work nights and weekends.
Depending on where you work, remote opportunities are available and encouraged. In some cases, a network technician may need to work in an office when routine maintenance is needed or if there is a network or systems emergency.

Education for Network Technicians

Entry requirements can vary for network technicians, but in most cases a bachelor’s degree in information technology, computer science, or a related field is required. Computer knowledge and skills are needed to be successful in this position regardless of where you end up working. The fully online Bachelor of Science in Information Technology program at Excelsior University prepares you with the knowledge, skills, applications, and practices needed to make an immediate impact in the information technology field.

Network Technician Certifications

In addition to a bachelor’s degree, network technicians must stay up to date with new technologies and processes throughout their career. One way to do this is through certificate programs. These are short programs that allow you to develop your skills in certain areas. Network technicians should focus on the certificates in CompTIA and Cisco CCNA.

In today’s tech-driven world, it is imperative to participate in trainings to grow in your career. Trainings and certificate programs will help you secure leadership roles and expand your earning potential as a network technician. According to Payscale.com, network technicians earned $52,450 in 2022. Connect with an admissions counselor at Excelsior University today to start your career as a network technician!

How To Become a Software Engineer

Posted on by Jenna Kerwin

Software engineering deals with the design, development, testing, troubleshooting, and maintenance of software. Software engineers are the professionals who test and develop software and network applications.

If you’re interested in becoming a software engineer but don’t know how to start pursuing this career, don’t worry, we’ve got you covered. Just follow this step-by-step guide and you’ll be on your way to becoming a software engineer in no time.

Put a spark in your engineering career with a BS in Information Technology from Excelsior.

How To Become a Software Engineer: A 7-Step Guide

    1. Determine your end goal. The first step in becoming a software engineer is deciding what your career path will be. Software engineering is a diverse field, so ask yourself, “what kind of software engineer do I want to be?” The most common career paths in software engineering that you can take include becoming a data engineer, software developer, technical project manager, or software architect, among many more positions. Once you figure out this step, you can begin to tailor-make the rest of your path.

    2. Learn the fundamentals. When pursuing software engineering, it’s important you have a clear understanding of computer science. You should not only become familiar with basic computer topics such as data structure and software designs, but also focus on learning code. Learning HTML or Python is a good place to begin, but computer language becomes much deeper and more complex. You should also familiarize yourself with important technical tools like Adobe Dreamweaver CC, Codenvy, GitHub, BitBucket, and more.

    3. Get an education. Let’s face it, you can’t get anywhere without a degree, and if you want to become a software engineer, you need a degree in an information technology-related program. Excelsior University’s Bachelor of Science in Information Technology program provides you with the knowledge, skills, applications, and practices you need to make an immediate impact in the information technology field. Accredited by the Computing Accreditation Commission of ABET, this online degree program develops expertise in subjects including software and development, computer systems, database management, network communication, cybersecurity, system administration, human-computer interaction, and project management.

    4. Build experience. Now that you’ve earned your degree, it’s time to put it into practice. Try taking on internships or apprenticeships to gain hands-on experience in the field and put your knowledge to use. This is a great way to build your resume and can be an important way to land your first job. This is also a good time to practice your craft and start building your own projects, which leads us to the next step.

    5. Create a strong portfolio. Building your own projects and posting them to a personal website can be an effective way to show potential employers the kind of work you are capable of. A strong portfolio can set you apart from the competition. Be sure to include projects that showcase your best work and only include your latest work. Keep it organized and don’t forget to explain your projects.

    6. Pursue certifications. Just like a strong portfolio can set you apart from the pack during a job search, so can certifications. Earning a certification shows potential employers you are willing to build your knowledge and learn more. It also gives you an advantage over the competition. Popular software engineering certifications include AWS certified developer, Certified Software Development Professional, Certified Software Development Associate, Certified Software Development Master, and Certified Software Engineer.

    7. Start looking for job opportunities. Now that you have the education and experience, it’s time to job search! Networking is one of the best ways to learn about potential job openings. Try joining online communities like Reddit, LinkedIn, and Facebook, and try attending conferences, seminars, and meetups about computer science. Meeting in person is also an effective way to connect with professionals and get caught up on the latest news in technology.

What Do Auditors Do

Posted on by Jenna Kerwin

It’s well understood that money plays a large role in the operations and success of businesses and companies. But who makes sure the finances are in order? Auditors.

Auditors are responsible for reviewing and verifying that an organization’s financial records are accurate and comply with relevant tax laws and regulations. They review financial documents and verify the accuracy of financial statements, interview employees, identify areas in need of improvement, and make recommendations that would improve the organization’s financial processes.

According to the Bureau of Labor Statistics, auditors made a median annual wage of $77,250 in May 2021. Employment in the field is also expected to grow 6 percent from 2021 to 2031, with about 136,400 openings projected each year.

What Do Auditors Do?

An auditor’s job varies depending on what type of auditor they are and what organization they work for, but in general, they carry out these responsibilities:

  • Examine financial records, transactions, and supporting documents
  • Make audit plans
  • Evaluate risk management practices
  • Gather evidence to support claims
  • Check efficiency of internal control systems
  • Examine records, policies, and procedures to verify compliance with laws
  • Prepare reports summarizing findings, conclusions, and recommendations
  • Ensure independence, objectivity, and integrity
Prove you’re an auditing pro with a BS in Business from Excelsior.

Where Do Auditors Work?

Most auditors work in offices, but some might work from home. They may often travel to visit their clients. Where auditors work depends specifically on what type of auditor you’re talking about. Let’s take a look:

  • Internal auditors. They are hired by organizations to provide independent financial evaluations and to share tips on how to better run operations.
  • External auditors. They work with government agencies to provide opinions regarding an organization’s financial statements.
  • Government auditors. They review and examine government agency records or private businesses and individuals performing activities subjected to government regulations.
  • Independent auditors. They do not work for specific government or organization entities. Instead, they review financial documents of companies, municipalities, agencies, or districts.
  • Tax auditors. They examine financial statements to determine if they adhere to tax laws.
  • Forensic auditors. They work with law enforcement, specializing in criminal financial activities.

Skills Needed To Become an Auditor

Being knowledgeable in accounting isn’t enough to be a good auditor. There are certain skills you should possess to be a successful auditor. Some of these include:

  • Good critical thinking skills
  • Familiar with accounting policies and laws
  • Computer literacy
  • Good problem-solving skills
  • Reliability
  • Independence
  • Analytical skills
  • Trustworthiness
  • Ethical decision-making

Qualifications Needed To Become an Auditor

To become a qualified auditor, you need to earn a bachelor’s degree in accounting, finance, or a related field. Excelsior University’s online Bachelor of Science in Business program provides you with skills you can use on the job in areas including accounting, business strategy, communication, computer skills, economics, business ethics, finance, global business, leadership, management, marketing, data analysis, and teamwork and cultural diversity. The accounting concentration covers managerial and public accounting methods. You’ll learn to develop financial systems that help plan and control business activities, and prepare to work independently or with auditing firms to establish the credibility of financial reports and provide expertise in taxation policies and regulations. Career fields include controllership, corporate or managerial accounting, public accounting, internal auditing, and consulting.

Certifications can also make you stand out from the crowd and increase your credibility with clients and recruiters. Some of the most popular certifications for auditors include: the Certified Public Accountant (CPA), the Certified Internal Auditor (CIA), the Certified Information Systems Auditor (CISA), the Certified Fraud Examiner (CFE), and the Certified Government Auditing Professional.

If becoming an auditor aligns with your career goals, consider speaking with an Excelsior admissions counselor to get started on your business degree.

How To Become a Technical Writer

Posted on by Jenna Kerwin

That repair manual sure made it easy to fix that broken ceiling fan. And that how-to guide made putting together your child’s playhouse a breeze. Don’t forget the flyer that made it easier to understand the town board’s new plan for fixing the sidewalks. But who writes all this stuff? Technical writers.

Technical writers are the writers who make complex technical information easy to understand. In this step-by-step guide, we’ll show you what it takes to become one.

5 Steps to Getting Started in a Technical Writing Career

What Is a Technical Writer?

A technical writer is a trained professional tasked with translating complex technical information into clear, concise language that the end user (usually a person with a nontechnical background) can understand. Technical writers often have backgrounds in a technical field like engineering or science and frequently work with subject matter experts to ensure information is correct.

As you might assume, since there are various technical industries, there are various types of technical writers. Some of them are:

  • Technology technical writers. These writers create user manuals for software and technology products.
  • Business technical writers. These writers create documents like proposals, contracts, and other financial documents.
  • Engineering technical writers. These writers create schematics, diagrams, and other documentation for engineering products.
  • Medical technical writers. These writers create documents for medical and scientific products like clinical reports and research papers.
  • Education technical writers. These writers create textbooks, training manuals, and other instructional education materials.

What Do Technical Writers Do?

Because there are so many different industries and types of technical writers, roles and responsibilities can vary. However, technical writers have many similar tasks, such as:

  • Researching information
  • Communicating with clients
  • Writing technical documentation
  • Editing and proofreading using proper grammar
  • Collaborating with subject matter experts and other team members
  • Updating documentation when necessary
  • Formatting and designing documents
  • Managing multiple projects simultaneously
Combine your techy side and your writing side with a BS degree from Excelsior

5 Steps To Become a Technical Writer

Interested in becoming a technical writer? We’ve broken down how to pursue this career into five easy steps. Take a look:

    1. Earn a bachelor’s degree (or two) in a field that can prepare you for technical writing, such as engineering, English, science, or a related field. Excelsior University’s Bachelor of Science in Liberal Arts emphasizes critical analysis, effective communication skills, ethical decision-making, and collaboration with diverse thinkers. This general liberal arts degree is a flexible and effective way to integrate past learning with new educational goals and emerge prepared for a range of job opportunities.
    2. Apply for internships and apprenticeships. Aspiring technical writers can gain experience in the field through internships and apprenticeships. Check your school’s career center, look on social media, or apply to companies directly to find opportunities.
    3. Create a portfolio. Creating a strong portfolio of your work showcases your strong technical writing skills to potential employers. Try incorporating examples of your best technical guides, instruction manuals, and other projects that you think show your best work. Creating a portfolio online versus paper is a good idea, too. Try checking with your school’s career center for their tips.
    4. Join associations. There are a variety of associations for technical writers that offer tips, advice, and help. Some associations include the Society for Technical Communication, National Association of Science Writers, Association of Independent Information Professionals, and American Medical Writers Association.
    5. Earn certifications. To further make yourself stand out as a professional technical writer and make potential employers take special notice of you, try becoming certified. Becoming certified shows you are willing to expand your knowledge and keep up with the changing career field. Some certifications include Certified Professional Technical Communicator, Adobe Certified Expert: Technical Communication Suite, and Microsoft Office Specialist.

Job Outlook for Technical Writers

According to the Bureau of Labor Statistics (BLS), technical writers make on average $78,060 per year. Employment is expected to grow 6 percent from 2021 to 2031, which is about as fast as all occupations. The BLS predicts about 5,400 openings for technical writers each year over the next decade because the technical writing industry is increasingly becoming more popular. In addition to excellent writing skills, technical writers must have extensive technical knowledge—which is something not all professional writers possess. As such, the job field for technical writers remains fruitful and positive.

If you’re interested in becoming a technical writer, there’s no better time than now to jump in the field!

Career Spotlight: Nurse Case Manager

Posted on by Jenna Kerwin

What happens when a cancer patient has completed his or her scheduled amount of chemotherapy? Or, how about when a patient is about to go home after a major surgery? This is where nurse case managers come in. They help patients make plans for long-term care.

Nurse case managers are an invaluable part of the health care team. To learn more about this important position, read more.

What Is a Nurse Case Manager?

A nurse case manager is a registered nurse who coordinates and oversees the long-term care plan for patients, making sure they have access to the necessary health services like appointments and treatment plans. Usually, the patients they help are those recovering from severe illnesses, injuries, or diseases.

Nurse case managers are a patient’s advocate. They are in the rare position to form long-term relationships with their patients, helping to ensure they receive the appropriate and necessary health care treatment.

Bring your nursing to the next level with a bachelor’s in nursing from Excelsior University.

What Does a Nurse Case Manager Do?

Nurse case managers work with patients and other medical professionals to create long-term care plans for patients. Many of their responsibilities and day-to-day duties include:

  • Oversee the discharge process
  • Coordinate doctor’s appointments and schedule surgeries
  • Identify current services and resources for patients
  • Screen patients’ health care needs
  • Educate patients and caretakers on different treatment options
  • Monitor and update treatment plans
  • Collaborate with other health care professionals
  • Book doctor appointments
  • Develop and manage long-term health care plans for patients
  • Monitor medication usage by a patient
  • Assist with transfers to other health care facilities
  • Research the latest treatments and procedures
  • Work with insurance companies to find the most cost-effective care
  • Offer education and guidance to patients and their families

Skills Needed To Succeed as a Nurse Case Manager

To be a successful nurse case manager, there are certain skills you should possess. Let’s take a look at them:

  • Good interpersonal communication skills
  • Oral and written communication skills
  • Organization skills
  • Problem-solving skills
  • Technical skills
  • Empathy

How To Become a Nurse Case Manager

Are you interested in becoming a nurse case manager? If so, there are certain steps you must follow. First, you need to graduate from an accredited nursing program, then pass the NCLEX-RN exam to become a registered nurse. Hold on, though. You aren’t done with your education yet! If you want to become a nurse case manager, you need to earn a Bachelor of Science in Nursing. After that, you can start gaining additional experience. This will help you to not only learn the ins and outs of nursing, but also to find out what specialty you would like to pursue, such as nurse case management.

To become a nurse case manager, it’s a good idea to get about five years of nursing experience before you start applying for positions. You might also want to consider earning certifications. Certifications show potential employers you have expanded your skill set and are always willing to learn more.

Education Requirements for a Nurse Case Manager

In Excelsior University’s Bachelor of Science in Nursing program, you’ll build on your prior learning and gain knowledge that will prepare you for graduate study and the pursuit of lifelong learning, which is essential for practice in the nursing profession. You’ll focus on knowledge and professional competencies expected of graduates of bachelor’s programs. The program emphasizes the integration of nursing and related arts and sciences knowledge in complex situations related to nursing care of individuals, families, aggregates, and communities. Furthermore, the program requires outstanding critical thinking skills and nursing judgment as well as commitment to academic rigor.

Nurse Case Manager Certification

As mentioned, earning certification can set you apart from the competition when applying for nurse case management jobs. Some of the popular certifications for nurse case managers are: the Accredited Case Management Certification offered by the American Case Management Association, the Nursing Case Management Certification offered by the American Nurses Credentialing Center, and the Certified Case Manager Credential offered by the Commission for Case Manager Certification.

If becoming a nurse case manager aligns with your career goals, consider speaking with an Excelsior admissions counselor today to get started on your bachelor’s in nursing.

Must-Have IT Skills for Your Resume

Posted on by Caitlin Abram

In our globally connected world, information technology (IT) plays a pivotal role in building and transforming nearly every industry. From innovative software development to cybersecurity, cloud computing to artificial intelligence, the IT industry offers a vast array of opportunities for professionals seeking rewarding and stable careers.

Even in a booming job market, a standout resume is crucial to catch the attention of recruiters. As technology continues to evolve at a rapid pace, employers need IT experts to prove they have what it takes to keep up. It’s essential to highlight the relevant IT skills that set you apart from the crowd and increase your chances of landing your dream job. We’ll give you a peek into the state of the IT industry today and let you in on five skills you’ll need to master for the jobs of tomorrow.

IT Industry Outlook

The IT industry has been experiencing exponential growth over the years, and this trend shows no signs of slowing down. With businesses increasingly relying on technology to enhance their operations, there is a consistent demand for skilled IT professionals. From startups to multinational corporations, organizations across various sectors require IT expertise to maintain their competitive edge in the digital era.

One of the remarkable aspects of the IT industry is the sheer variety of career paths available. Whether you are passionate about programming, data analysis, network administration, or cybersecurity, the IT industry offers a range of specializations to suit different skill sets and interests.

Emerging Technologies:

    • The rapid advancement of technology paves the way for new and exciting job opportunities in emerging fields. Specialties such as artificial intelligence, machine learning, blockchain, and Internet of Things (IoT) are gaining prominence and creating demand for professionals skilled in these areas.

Remote Work Opportunities:

    • The COVID-19 pandemic has accelerated the adoption of remote work practices across all industries, including IT. This remote work trend has expanded the talent pool and opened opportunities for individuals who may not have access to traditional IT hubs. Companies are increasingly embracing remote work models, which can enhance work-life balance and attract top talent.

Continuous Learning and Skill Development:

    • Employers value professionals who can adapt to evolving technologies and stay abreast of industry trends. Pursuing your IT degree, earning certifications, attending workshops, and engaging in professional communities can help IT professionals stay competitive and unlock new career opportunities.

Competitive Salaries and Benefits:

    1. Due to the high demand for skilled IT professionals, the industry offers competitive salaries and attractive benefits. IT roles often come with excellent compensation packages, including bonuses, stock options, and health benefits.
Give your resume a boost with a BS in IT

Top 5 Skills to Make Your Resume Stand Out

The IT industry presents a promising job outlook, driven by the constant need for technological innovation, and IT professionals can position themselves for success by staying adaptable and embracing the opportunities presented by these 5 skills that future-focused employers are looking for.

Programming and Coding

    1. Proficiency in programming languages is one of the most sought-after IT skills in the job market. Depending on your career aspirations and the industry you’re targeting, it’s important to highlight your knowledge in languages such as Python, Java, JavaScript, C++, or Ruby.

Cloud Computing

    1. As organizations adopt cloud-based solutions, having knowledge of cloud computing platforms like Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform can help you stand out.

Cybersecurity

    1. Information security skills on your resume can be a game changer. Demonstrate your understanding of network security, vulnerability assessments, encryption, and incident response. Additionally, highlight any certifications you have obtained, such as Certified Information Systems Security Professional (CISSP) or Certified Ethical Hacker (CEH).

Data Analysis and Visualization

    1. Data is the driving force behind decision-making in today’s business landscape. Showcase your expertise in analyzing data sets, deriving insights, and presenting them in a visually compelling manner.

Machine Learning/AI

    1. Artificial Intelligence (AI) will be one of the defining technologies of the next decade. IT pros in a variety of roles will have to understand and embrace how artificial intelligence is changing with way work is done, whether they are building software or working alongside AI tools.

With any IT position, remember to tailor your resume to the specific job requirements, emphasizing what is most relevant to the role you’re applying for. With the right skills, education, and a well-crafted resume, you can truly stand out from the crowd, build your portfolio, and enjoy a thriving career in IT.

Career Spotlight: Computer System Analyst

Posted on by Jenna Kerwin

Technology is everywhere. It is a vital part of any business or company and when something goes wrong, it can be detrimental to the organization. Computer systems analysts are essential in keeping a company’s computer’s systems operating efficiently. Since technology is always changing, computer systems analyst jobs are always evolving.

According the Bureau of Labor Statistics, computer systems analysts make an average of $99,270 per year and the field is expected to grow 9 percent from 2021 to 2031, faster than all other occupations.

Computer System Analyst Job Description

A computer systems analyst is responsible for suggesting how a company use technology to improve its operations as well as diagnosing technical problems and suggesting new programs to increase efficiency.

They work with a variety of organizations and have similar roles and functions. Some of them are:

  • Test software performance
  • Coordinate software or hardware installation
  • Troubleshoot issues with computer applications or systems
  • Modify software programs
  • Consult with managers to determine the role of IT
  • Develop testing routines or procedures
  • Develop diagrams or flow charts
  • Analyze costs and benefits of IT systems and upgrades
  • Identify information technology project resource requirements
  • Design new systems by configuring hardware and software
  • Document design or development procedures
  • Train others in computer interface or software use
  • Write instruction manuals
  • Provide technical support
  • Collect data about customer needs
Earn a Degree in IT and Get Started on Your Career Path. Learn More.

Computer System Analyst Qualifications

If you’re interested in becoming a computer systems analyst, you will need qualifications in the appropriate areas.

Most computer systems analysts have a degree in an IT-related field such as business information systems, computer science, information technology, information management systems, or others. Some employers may require applicants to have a master’s degree, so be sure to check the qualifications where you’d like to apply.

It’s also a good idea to complete an internship or part-time job that allows you to practice your technical skills and receive hands-on training working with computer systems.

To see what skills are required to enter land a computer systems analyst job, read on.

Common Skills Before Becoming a Computer System Analyst

A successful candidate for a computer systems analyst position possesses several key skills that puts them above their competitors. Among these are:

  • Proficiency in computer programming
  • Good communication skills
  • Critical thinking skills
  • Interpersonal communication
  • Technical analysis
  • Business analysis

Education Needed To Become a Computer System Analyst

For most entry-level computer systems analyst positions, a bachelor’s degree in a computer science or related field is required. Excelsior University’s online Bachelor of Science in Information Technology program provides you with the knowledge, skills, applications, and practices you need to make an immediate impact in the information technology field. Accredited by the Computing Accreditation Commission of ABET, the online program develops expertise in subjects including software and development, computer systems, database management, network communication, cybersecurity, system administration, human-computer interaction, and project management. This program is a great choice if you’re looking to become a computer systems analyst.

Computer System Analyst Career Paths

The role of computer systems analyst can open many professional doors for you. Depending on your knowledge, leadership ability, and skill set, you can move into many other positions.

For example, some computer systems analysts can advance to project manager positions where they lead analysts. Others become IT directors or chief technology officers. Some of the many other careers you may obtain thanks to a background as a computer systems analyst are:

  • Computer systems consultant
  • Data processing analyst
  • Information systems analyst
  • Programmer analyst
  • Quality assurance analyst
  • Software quality assurance (QA) analyst
  • Systems architect
  • Applications analysts

If becoming a computer systems analyst sounds like the job for you, consider speaking with an Excelsior admissions counselor to get started on your bachelor’s degree.

How To Become a Database Administrator

Posted on by Jenna Kerwin

As data continues to grow and evolve, and more companies move their businesses to the cloud, the need for database administrators grows.

If you have a knack for IT, computers, and data, read on to see whether a career as a database administrator aligns with your goals.

What Is a Database Administrator?

A database administrator (DBA) is responsible for managing a company’s databases and ensuring they are backed up so they can be recovered quickly if there are outages. Generally, DBAs perform all administrative and data-related database work. In larger workplaces, however, DBA responsibilities are broken into separate database jobs. These include:

  • System DBA. This kind of DBA focuses on the technical side of how databases are installed and configured. They apply new versions and fine-tune the operating system.
  • Database architect. Database architects are responsible for designing and implementing new databases. They translate data into the physical database and create backup and recovery strategies.
  • Application DBA. These DBAs work with the design and support of the database. They are likely experts in writing and debugging SQL and can incorporate database requests into applications.
  • Task-oriented DBA. This DBA focuses on specific administrative tasks like backup and recovery of a database.
  • Performance analyst. The performance analyst focuses on monitoring and improving the performance of applications that use the database. These DBAs are experts in SQL coding.
  • Data warehouse administrator. These DBAs focus on supporting and monitoring the data warehouse. They have knowledge in business intelligence tools and ETL skills.
  • Cloud DBA. These DBAs have knowledge in the use of cloud computing and know how to implement databases in the cloud.

What Does a Database Administrator Do?

As mentioned, since there are so many different types of DBAs, the roles and responsibilities in this field vary. In general, they share these common duties:

  • Manage software databases like client records
  • Provide secure access to databases
  • Monitor database performance
  • Manage backup solutions to prevent data loss
  • Create user accounts and permissions
  • Test modifications to database structures
  • Optimize databases with updates and patches
  • Maintain security of database system like with anti-virus programs
  • Identify and troubleshoot issues
  • Merge old databases
  • Plan for future growth and capacity needs
Become a database administrator with a bachelor’s in information technology from Excelsior.

How To Become a Database Administrator

Are you interested in becoming a database administrator? The first step you must take is pursuing the right education. While it is true that some DBAs enter the profession with just a high school diploma and work their way up with relevant experience, most employers strongly prefer DBAs have a bachelor’s degree in IT, computer engineering, computer science, or a similar field.

You many also want to continue your education through training programs or apprenticeships. You may learn a vast amount through on-the-job training when you’re hired, but extra work at an internship can only boost your skillset and knowledge base.

Finally, earning certifications will set you apart from other candidates when applying for database administrator jobs. More about that a little later.

Skills Needed To Become a Database Administrator

Just as you need the right education to become a DBA, you also must possess the right skills and qualities. Let’s go over some of them.

Hard skills. It’s important for DBAs to have working knowledge in a variety of technical operating systems. These include:

  • Database languages and management systems such as SQL, MySQL, SAP, and Oracle
  • Server operating systems such as Windows, Linux, and Unix
  • Desktop operating systems such as Windows, MacOS, and Linux
  • Hardware component installation, including motherboard, central processing unit, and random access memory
  • Backup solutions and data restore (like system restore)
  • Cloud-based databases
  • Containerization, like, for example, a software deployment process that bundles software code with an operating system

Soft skills. You may be surprised to learn that DBAs also need to master a variety of soft skills to be successful in their job. These include:

  • Good interpersonal communication
  • Problem-solving skills
  • Critical-thinking skills

Education Required To Become a Database Administrator

As mentioned, it is recommended that DBAs have a bachelor’s degree in a computer- or technology-related field of study.

Excelsior University’s Bachelor of Science in Information Technology program provides you with the knowledge, skills, applications, and practices you need to make an immediate impact in the information technology field.

Accredited by the Computing Accreditation Commission of ABET, the online program develops expertise in subjects including software and development, computer systems, database management, network communication, cybersecurity, system administration, human-computer interaction, and project management. Choose between two technical concentrations that prepare you for positions in high-demand job areas within the information technology industry, or pursue the general option that gives you the opportunity to design a study plan that aligns with your career goals.

Database Administrator Certifications

Certifications are always a good idea if you want to grow your skillset and stand out from the crowd. They let potential employers or your current employer know you are willing to keep learning and improving upon your skills.

Some certifications that you can pursue as a DBA are a Microsoft SQL Server Database certification, IBM Certified Database Administrator certification, and the SAP Certified Technology Associate. In partnership with Excelsior, ed2go offers the following certificates for DBAs: Oracle PL/SQL Training, Oracle SQL Training, and Python Data Analysis with Jupyter Lab.

How Much Does a Database Administrator Make?

According to the Bureau of Labor Statistics, database administrators make on average $101,000 per year. Employment in the field is expected to grow 9 percent from 2021 to 2031, which is faster than other occupations. Furthermore, about 11,500 openings for database administrators are projected each year over the next decade.

Database Administrator Career Path

If you follow the guidelines above, you can be on your way to becoming a database administrator. The important things to remember as you move along your career path are to have excellent troubleshooting skills, great computer knowledge, good logical thinking, and a curiosity and drive to learn.

As you gain experience as a database administrator, you will grow your knowledge in data security, cybersecurity, and cloud computing, and find doors open to other professions. You may have the possibility of moving up to senior database administrator, IT project manager, IT program manager, or other executive-level positions.

If you think becoming a database administrator is in your future, get started by speaking with an Excelsior admissions counselor.

Career Spotlight: Public Housing Manager

Posted on by Jenna Kerwin

Today, many families struggle to make ends meet and oftentimes this puts them in the difficult situation of locating affordable housing. This demand for affordable housing, plus a new emphasis on environmentally friendly buildings and an increasing senior population means public housing managers have their work cut out for them.

To learn what kind of career you could have as a public housing manager, keep reading.

What Is Public Housing?

Public housing is not new. In fact, the first public housing program was initiated in 1937 with the passing of the U.S. Housing Act. It was passed as part of President Roosevelt’s New Deal, meant to provide housing for the cities’ poor, as well as to build new, safer, more efficient office and apartment buildings.

Today, public housing continues to be funded by the federal government through the Department of Housing and Urban Development (HUD), though most control falls to local governments. Public housing options vary, from single-family houses to high-rise apartment buildings. Housing authorities determine eligibility for public housing based on annual gross income, whether someone lives with a disability or qualifies as elderly or a family, and U.S. citizenship or eligible immigration status. According to HUD, there are approximately 970, 000 families living in public housing units across the country.

What Does a Public Housing Manager Do?

Public housing managers direct staff, oversee maintenance operations, interact with tenants, and provide overall supervision of a public housing building or complex. They will often inspect in and around the property, ensuring the building and grounds are appropriately cared for and that no repairs or renovations are needed. A clean, well-run building or complex impacts its occupants; a big part of a public housing manager’s job is to keep their tenants satisfied and safe.

Some other day-to-day duties a public housing manager may have include:

  • Direct the activities of staff and contract employees
  • Inspect grounds, facilities, and equipment for repairs or maintenance
  • Meet with clients to negotiate contracts, coordinate priorities, and discuss finances
  • Coordinate with contractors for various maintenance and construction work
  • Oversee the management of rental fees, insurance payments, mortgage, taxes, and other expenses
  • Create budget and financial reports
  • Maintain detailed records
  • Investigate complaints, disturbances, and violations
  • Maintain contact with fire and police departments, and other agencies to ensure the complex’s safety and compliance with regulations
  • Meet with boards of directors, community association members, and executive officials
  • Advertise available space to prospective tenants
  • Follow federal guidelines when certifying the eligibility of a potential tenant
  • Stay up to date with property values, tax information, zoning laws, and other important data

How to Get a Career in Public Housing

To become a public housing manager, you need to have the right education and experience. Usually, a bachelor’s degree is required to enter this field, though some people go on to earn master’s degrees. That, coupled with voluntary certification, can make your resume stand out and help you to potentially earn more money.

Once you have a degree, it’s a good idea to take on jobs that will help you climb the ladder to a public housing manager position. Internships and apprenticeships with public housing companies or authorities can give you valuable on-the-job experience. You can also enter the field in administrative studies and property management so you can learn the tools and skills necessary to eventually become a public housing manager.

Education Requirements for a Public Housing Manager

Many people looking to become a public housing manager choose to pursue a bachelor’s or master’s degree in business administration, public administration, real estate, urban planning, or other related fields.

Excelsior University’s Master of Public Administration (MPA) program prepares students to become skilled public service leaders who work toward improving their communities. This program will help you master both the personal and the business side of public administration with courses and assignments that show you how to harness information technology, respond to ethical issues, foster constructive collaboration, and more. You will also gain practical experience in honing your presentation skills, developing strategic plans and financial reports, and analyzing data to make better decisions.

A MPA from Excelsior University can put you on the path to becoming a public housing manager.

Public Housing Manager Certification

Though not required, many public housing managers choose to become certified to obtain higher positions, earn greater pay, or increase their skill set.

The National Association of Housing and Redevelopment Officials offers a Certified Public Housing Manager (C-PHM) designation for professionals who wish to become certified.

If becoming a public housing manager sounds like the job for you, consider speaking with an Excelsior admissions counselor to start your MPA.

​Excelsior Celebrates 52nd Commencement and First as a University

Posted on by Connor Hall

​Albany, New York— Excelsior University celebrates its 52nd Commencement on Friday, July 14 at 2 p.m. at the MVP Arena in Albany, NY. The commencement celebrates the Class of 2023 and is the first commencement since becoming Excelsior University on August 1, 2022.   

​This year’s Commencement speaker will be Command Sgt. Maj. (Ret.) Gretchen Evans, an author, athlete, and retired Army Command Sergeant Major. In addition to telling her inspirational story, Evans will also receive an honorary Excelsior University degree. She has a decorated Army career and Evans was the 2022 recipient of the Pat Tillman Award for Service awarded at the ESPN ESPY Awards and a 2021 inductee of the U.S. Army Women’s Foundation Hall of Fame.  

​Excelsior celebrates its diversity and global representation. The Class of 2023 features 3,949 graduates from across the world. The graduates represent 49 states plus the District of Columbia, Guam, and Puerto Rico in addition to 20 other nations. A total of 959 graduates are from New York state, including 111 graduates from the Capital Region. The oldest graduate is 82 years young, while the youngest is 11 years old, and the average age of the Class of 2023 is 36 years old. Thirty students earned more than one degree during the academic year.  

​“We celebrate the tremendous accomplishments of our graduates as well as the determination and perseverance to reach this goal,” said David Schejbal, president of Excelsior University. “Many of our working adult students put their education into practice immediately at their workplace, and their degree can now give them the confidence to advance professional, influence their communities, and impact generations of their family.”   

​Excelsior University is an accredited, not-for-profit distance learning institution founded in 1971 focused on providing educational opportunity to adult learners.  

​For those unable to attend, the event is live streamed with engagement opportunities. The livestream and all Commencement information will be shared at excelsior.edu/commencement.   

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Video b-roll footage: https://we.tl/t-eCmQPGV5kZ

​Media Contact Excelsior University: 

​Erin Coufal, ecoufal@excelsior.edu, 518-608-8498 

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​ABOUT EXCELSIOR UNIVERSITY  

​Excelsior University is an accredited not-for profit online institution focused on helping adults complete their degrees and advance their careers. Excelsior contributes to the development of a diverse, educated, and career-ready society by valuing lifelong learning with an emphasis on servicing individuals historically underrepresented in higher education. Founded in 1971, Excelsior meets students where they are — academically and geographically — removing obstacles to the educational goals of adults pursuing continuing education and degree completion. Our pillars include innovation, flexibility, academic excellence, and integrity. 

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Career Spotlight: Patient Relations Coordinator

Posted on by Mary Kate Weaver

Let’s face it, a hospital trip usually isn’t easy. Doctors and nurses are focused on the patient, which many times leaves the family members feeling isolated, alone, stressed, and somewhat angry. Add in bills, discharge information, medicine lists, and you might burst because of the unknown. A patient relations coordinator is there to ensure the family members and the patients understand the information they are given. If you enjoy helping others and want to work in a hospital setting, this might be the job for you!

What Is a Patient Relations Coordinator?

A patient relations coordinator helps to ease the patient and the family’s stress by answering their questions, explaining insurance policies and billing statements, and reviewing hospital policies. Patient relations coordinators act as the mediator between patients and their families and their medical team.

Where Do Patient Relations Coordinators Work?

A patient relations coordinator works in a hospital or other health care-related setting. Every department in a hospital has patient relations coordinators. Whether you are in the emergency room or in a long-term stay wing, a patient relations coordinator is available to you and your family. Not only are patient relations coordinators there to help the patient’s family members understand what is going on, but they are also there to advocate for the patient.

Many times, patients have family members or caregivers that can advocate for them, however what happens if someone comes to the hospital alone? A patient relations coordinator will work with the patient and for the patient to ensure they are receiving appropriate care.

Advance your career with Excelsior University’s AS in Health Sciences.

What Do Patient Relations Coordinators Do?

Job duties can vary depending on what the patient or family needs on any given day. At the end of the day, all patient relations coordinators work to ensure the needs of the patients and the families are met.

Typical job responsibilities of a patient relations coordinator are to:

  • Advocate for the patients and their families
  • Educate patients and their families on insurance and billing information
  • Explain policies, procedures, and services to patients and their families
  • Create and implement care plans
  • Review care plans with the patients and family members to monitor their progress
  • Communicate and coordinate with other direct care providers

In addition, patient relations coordinators are responsible for researching additional health care resources and referring patients who might need additional assistance and care. Whether you are arranging for a patient to be transferred to a hospice facility, working with a family member to ensure the insurance is set up correctly, or calming down family members during stressful times, patient relations coordinators are key members of a patient’s care team.

Patient Relations Coordinator Education Requirements

Patient relations coordinators are a great entry-level position to get into the health care- and patient care-related fields. Most employers look for candidates with at least an associate degree in health sciences, psychology, business, or a related field. An associate degree in health sciences from Excelsior University can help you obtain or advance your career as a patient relations coordinator. This program can help expand your medical vocabulary, provide knowledge of health insurance, health care billing and financing, federal health care legislation and regulation compliance, and electronic medical records.

As a patient relations coordinator, you will receive on-the-job training as each job can vary depending on where you are working

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Patient Relations Skills Needed

Patient relations coordinators are responsible for a lot of different areas in the hospital; therefore it is important to have the following skills:

  • Customer service skills: It is important to understand customer needs and provide high quality service since you will be working with a lot of different families during stressful times.
  • Active listening and social perceptiveness skills: You must give your full attention to what your clients are saying. It is important to be aware of other’s reactions and to understand why they might be reacting as they do.
  • Critical thinking skills: You will use logic and reasoning to identify solutions for your patients’ problems and concerns.
  • Time management skills: As a patient relations coordinator, you will work with multiple families and patients at one time. Being able to prioritize and manage your time to ensure all of your clients are receiving the best care is important.
  • Negotiation skills: You must advocate for your patients to receive the best care. Because of this, there will be times you will need to negotiate with insurance companies, health care facilities, and other members of the patient’s care team.

In addition, patient relations coordinators must obtain a personable attitude throughout their day. It is important to remember that most of the people you will be working with are probably under extreme stress, and worried or scared. It is your job to calm them down, and provide information that will make them feel better.

According to Zippia, patient relations coordinators make roughly $45,000 per year. Start your career today by chatting with an admissions counselor at Excelsior University!

Athena Fertig, AS in Nursing, 2003

Posted on by Mackenzie Wright

Athena Fertig of Council Bluffs, Iowa, earned an Associate in Science in Nursing from Excelsior University (then Excelsior College) in 2003. She shares, “…Regents gave me the opportunity to earn my degree at my own pace while raising three small children and working full-time as an LPN. This opened doors to higher education that otherwise would have been unattainable for a GED holder.”

In addition to her associate degree, Fertig has earned a Bachelor of Science in Nursing, a Master of Science in Nursing, and, most recently, a post-master’s certificate for Psychiatric Mental Health Nurse Practitioner.