Lifelong Teacher

After four decades in health care, Excelsior graduate Pamela Addy, vice president of clinical and ambulatory services at the University of Maryland Medical System, has many accomplishments she can be proud of. One of those accomplishments is teaching and mentoring her leadership teams to use data and evidence-based practices to deliver health-care to those in need—something that is her passion.

 

After earning a certificate in radiologic technology at Sinai Hospital in Baltimore, Maryland, in 1976, Addy began her management career at Hand Surgery & Rehab Center of New Jersey. With dedication and hard work, she worked her way through the ranks at several institutions; she was executive director at the Pennsauken MRI and Imaging Center in Pennsauken, New Jersey, the managing director at the Broad Street Open MRI and Imaging Center in Philadelphia, and director of Diagnostic Imaging and CardioPulmonary Services at Lodi Memorial Hospital in Lodi, California. In 2005, a recruiter asked Addy to come to Sutter Health in Northern California to help develop the ambulatory diagnostic imaging network. Nearly 15 years later, the Sacramento, California, region had more than 20 ambulatory imaging centers and was conducting 750,000 imaging exams per year. It was then that Addy was at a point in her career where she began looking for other opportunities.

 

Any career growth would require Addy to earn her first college degree.

 

“What is the swiftest way I could put a bachelor’s degree on my resume?” Addy recalls thinking when she was looking to change her career. She discovered Excelsior College and enrolled in the Bachelor of Science in Health Sciences to Master of Science in Health Sciences program. She took a combination of courses and CLEP and DANTES exams for credit toward the degrees. During the four years it took Addy to earn the degrees, her family was not aware of what she was doing. It was a personal experience for her, so she didn’t tell her family until she had earned her degrees in August 2019.

 

“I made a plan: I looked at which subjects I knew something about already,” she says. “Excelsior made it so simple. I was able to just patchwork all of this together to be exactly what I needed for that [the bachelor’s] degree, and then be able to bridge over to the master’s.” Addy notes that 40 years’ experience in the health-care field gave her helpful life experience that she applied in the exams and the online courses.

 

After earning her degrees, Addy became an adjunct faculty instructor for the bachelor’s program for medical imaging and the BS in nursing program at the Gurnick Academy of Medical Arts in California. Teaching fits right in with Addy’s job at the University of Maryland Medical System, too, where she has been vice president since January 2020. “One of our primary objectives as a leader in health care is to develop people. This is where coaching, mentoring, and education support a healthcare organization to achieve its mission through its team members,” says Addy. She oversees the clinical services at three hospitals, a free-standing emergency department, multiple ambulatory facilities, and two urgent care facilities—the buildings of which are spread over five counties.

 

A large part of Addy’s job consists of strategic planning, which she describes as taking everything she’s learned through her career and applying it to current problems in order to establish priorities and allocate resources to reach intended results and outcomes. She applies educational training, like the Lean Management System, to her employees’ work, as well as the Lean process improvement approach to eliminate waste and reduce errors in work processes. “Our goal is to become a high-reliability organization with the highest standards of safety and quality,” says Addy.

 

Addy also encourages her employees to be passionate about health care, and she leads by example. It’s her mission as a healthcare leader to address access to health care and create and support healthier communities. “The problem is often access, whether it’s access through affordability, access through transportation, access through insurance, access through being able to get time off from work,” explains Addy. During the COVID-19 pandemic, she has worked with the county departments of health and Chesapeake College to create a mass-testing site so people in more rural areas would have access to testing.

 

When reflecting on her career so far, Addy says she has been able to apply each life experience to the next and encourage others with her life lessons. One of her greatest accomplishments was helping to develop a successful ambulatory imaging network at Sutter Health, and she is excited for what is next. With her degrees from Excelsior, she is sure she can go anywhere and do anything. “You can be anything. Here I am: this is my story from a radiologic technologist in diagnostic imaging and now vice president. There is no ceiling, you can be anything.”

 

More from Pamela Addy

 

What is the most important trait for someone to succeed in health care?

I think you need to be humble. Keep learning. Ask for feedback. And reflect. I reflect on everything… . One more thing which is critical is relationships. It is invaluable to build solid relationships along the way. It means you always have someone to reach out to when you have a need or a question. I still reach out to people I worked with 20 years ago and they reach out to me. It is part of the continuous education process.

 

What is the best business advice you have received?

I was taught to have integrity in everything you do. That is the best advice. I grew up in health care management with leaders who demonstrated integrity. It builds trust. I’m also very transparent. I’m probably a lot more transparent than some other leaders. If you’re always demonstrating integrity, there’s no downside to being transparent. It’s absolutely the foundation.

Teaching Students and Hunting Killers

Douglas Gilbertson, a veteran of the U.S. Army, earned a Bachelor of Science in Liberal Arts from Excelsior College in 1995 and went on to earn a master’s and then a Ph.D. Now a professor of criminal justice at St. Cloud State in Minnesota, most people know him as a teacher. Others recognize him as one-third of a team that investigates the cases of the Smiley Face Killers.

 

In 2005, Gilbertson was looking for a final project for his Crime Analysis, Mapping, and Profiling graduate-level class when he came across names of young men who had gone missing and presumably died of the same cause. He gave the topic to his students to research and profile, and also called a television producer he knew in the Twin Cities to record the students’ final presentations. The video was posted on the internet and that’s when things took off.

 

In October 2006, retired New York City detectives Kevin Gannon and Anthony Duarte approached Gilbertson with a request that he join them as they investigated the cases of those men, which they believed fell under the work of a murderer(s) dubbed the Smiley Face Killers. The moniker comes from the graffiti smiley faces that were found near the victims. Gannon and Duarte, and later Gilbertson, believed the young men found dead in bodies of water across several midwestern states from the late 1990s to the 2010s did not accidentally drown, as concluded by law enforcement.

 

Duarte, Gannon, and Gilbertson brought new media attention to the deaths of the young men and appeared on the documentary series “Smiley Face Killers: The Hunt for Justice” that aired on the Oxygen channel from January to February 2019. Gilbertson and Gannon have also co-written a book, “Case Studies in Drowning Forensics,” and Gilbertson has appeared on several television shows, including “Larry King Live,” “Dr. Phil,” and “Dr. Oz.”

 

He continues to spend summers with Gannon, visiting the families of the deceased young men. “Every summer, every June, Kevin will fly in here to Minnesota. I’ll pick him up at the airport, we’ll hit the road for a couple of weeks, and we go check out some of the old cases that are still open,” says Gilbertson, adding that they always make sure to visit with the families of the deceased. It’s usually not hard to work with law enforcement to obtain files because by now the information is public record, and they are able to obtain the data with the Freedom of Information Act. What is hard, however, is talking with the parents, Gilbertson says, because they are often looking for end-all answers about their family member that Gilbertson and Gannon cannot give.

 

Gilbertson is glad to work on the Smiley Face Killers cases but has also worked on other controversial and high-profile cases. For instance, he says his biggest triumph so far is having brought to light the possible innocence of Rodney Reed, who was convicted in Texas of murder. With new evidence, Gilbertson and others were able to get a stay of execution for Reed in 2019, and Reed is now working with the Innocence Project to prove his innocence.

 

Gilbertson’s career is the outcome of his military experience and educational journey. When he was just leaving the Army and lacked educational experience, Gilbertson didn’t have many options for work. He happened to find a flyer for Regents [now Excelsior] College at his base, Fort Hood. Regents awarded 21 credits in Czech Studies for the language training he completed at the Defense Language Institute Foreign Language Center in Monterey, California, and then he took history courses at St. Cloud State University that he also transferred into Excelsior.

 

After earning his bachelor’s degree, Gilbertson pursued a master’s in criminal justice and specialized in gangs to complement his time as a signals intelligence analyst in the Army, where he was exposed to different groups of peoples’ ways of operating and communicating. “I’m like, ‘how can I translate, transfer those skills as a signals intelligence analyst into criminal justice?’ It’s just like trying to keep track of gangs; you’ve got the Crips; the leader’s name is this, and he goes by Scoop, and their colors are blue. And these are their symbols…And so it was the same skill set, just a different group of people,” Gilbertson says, explaining that being a signal intelligence analyst meant you also had to look closely at the uniforms, colors, and flags of different groups of people.

 

Gilbertson went on to earn a Ph.D. in Sociology from Western Michigan University in Kalamazoo, Michigan, to further understand the inner workings of criminal activity. “I need to understand the sociological theory to understand the criminological theories and that’s what led me to sociology,” he recalls.

 

Gilbertson’s work doesn’t stop at tracking down killers; he continues to speak at conferences and has the privilege of saying he is the only person to have done a content analysis on gang theory from the 20th century. He has also worked with George W. Knox at the National Gang Crime Research Center since the 1990s and is the executive editor for the Center’s Journal of Gang Research. He is also able to boast that even before he finished his master’s degree, he was invited to speak on war crimes at a conference in Amsterdam.

 

Whether he’s investigating old cases or teaching a class of future criminologists, Gilbertson has pride in his work and has fun doing it. While recording an episode for the Oxygen documentary, Gilbertson offered to jump into the Charles River in Boston when no one else would. The producer loved it —Gilbertson’s determination, vigor, knowledge, and dedication make for good tv.

 

More from Gilbertson:

 

What advice would you give somebody who wanted to pursue a career similar to yours?

“You need to figure out first where you are. Are you concerned about victims or the offenders’ rights?

Because criminal justice is multidisciplinary. It’s not just biology. It’s not sociology or social work. You know, it’s chemistry, biology, it’s law…so if you think [offenders] can be rehabilitated, then maybe you should be a probation or parole officer. If you don’t; you’re okay with just babysitting them, well, you might make a good prison guard or correctional officer. If you want to go out and get the bad guys on the street, then maybe you should be a cop. But if you’re out there for the thrill of the chase, and you might be shot at, do us all a favor and don’t put on a badge; join the Army or the Marine Corps.”

 

What do you think is the best piece of advice you ever received on the job?

“The guy who started our program was an Ohio state trooper. He had all kinds of little gems. ‘If you’re hunting raccoons, don’t let your dogs go chasing after rabbits.’ In other words, stay focused. Another one was, ‘Unless you’re willing to go to court with it, don’t record it. Don’t write it down. Say it and be done with it.’”

 

Is making ethical decisions something you find that you come across daily?

“They’re about the biggest challenge. Ethics-wise, don’t lie to the family. Don’t tell them what they want to hear…Because it’s more important for them to know the truth, so they can have closure. Never lie. Never.” Follow Gilbertson’s education path by learning more about Excelsior’s Liberal Arts degrees.

 

A Thriving Career

Kelly Sharpe, of Highland, California, has a passion for business and helping people. She quickly found a way to combine the two by getting a job with Pizza Hut when she was 17 years old. Twenty-six years later, Sharpe is a senior manager of training and operational excellence. Thanks to her drive and determination, and with Pizza Hut’s support and flexibility, Sharpe was able to achieve her dream of earning a degree from Excelsior College.

 

Sharpe started working for Pizza Hut in a part-time capacity and then worked her way up into a shift manager position. She intended to begin college, but she kept finding herself doing more with the company. “It turned out that I loved the company and had many opportunities to grow, and I did just that,” she says, and adds, “I have worked in several positions over my tenure, including restaurant general manager, district manager, restaurant training leader, and now senior manager of training and operational excellence.” In her role, she oversees training and communication, and development for 276 restaurants throughout Southern California and Utah.

 

Sharpe had always desired to earn a college degree. She had previously tried enrolling at another online college but shares that she was denied because she spent too much time at work and the institution felt she would not succeed. Sharpe was devastated, but then she found out about Pizza Hut’s partnership with Excelsior. Through the partnership, Excelsior awards degree credit for Pizza Hut’s Learning Zone training. “What happened next was unbelievable,” says Sharpe. “I learned that I could receive credits based on Pizza Hut’s virtual learning courses I had completed, receive a 50 percent discount, and complete the courses needed for my degree in a timeframe that worked for me,” she says, recalling the process of applying to Excelsior.

 

After speaking with her family and boss—who were all supportive of her decision to attend college—she jumped into Excelsior’s online learning and is forever thankful for Pizza Hut’s partnership benefits. Thanks to Pizza Hut’s support, she was able to reach the milestone of completing a degree. “Without a doubt, I would not have gone back to school if it was not for our partnership benefits. Not only was I able to receive a half-off tuition discount, but I also began my degree program with 63 [credits]. Without having these benefits, I know I would not have enrolled.”

 

With a 70-mile commute to work, a 50-hour plus work week, and family demands, pursuing her degree was hard, but Sharpe was determined to do well. “Online learning was a little intimidating at first but realizing that I am often an independent worker at work, I knew that this could be the right path for me with dedication and discipline,” remembers Sharpe. “No doubt, I was tired, but knowing when everything was due, having the flexibility of posting early, and responding to my professors or peers throughout the week, no matter the time, school became a normal process and allowed me to stay on track.”

 

Sharpe did stay on track and earned a Bachelor of Professional Studies in Business and Management in February 2021. Around the same time, she also earned a promotion that she had been working hard toward.

 

With her bachelor’s degree, Sharpe thinks Pizza Hut will see that she is dedicated to developing herself to help better the company. The company saw her dedication in her day-to-day job but also saw that going back to school was a way for Sharpe to continue to educate and develop herself to better help the company. She has also applied what she has learned in her Excelsior courses to her work. For example, she says, “I think I have become more detailed and structured when developing programs, planning for the future, managing multiple projects, delegating, and communicating as a whole.”

 

Sharpe says others can do what she has done and feel just as accomplished. She encourages other employees to take courses with Excelsior to continue their educational journeys. “Sure, there were challenges and hard times, but after completing each class, you get a sense of excitement that you got through that one…Pace yourself, plan out the courses you need in the order that makes the most sense…Finally, believe in yourself — you can do it!”

Paper, Pencils, Potential: Excelsior College Provides Backpacks to Students at Albany Housing Authority

Photo by Steve Smith, Public Information Officer at Albany Police Department

Albany, New York—On Friday, August 27, 2021, Excelsior College is distributing backpacks to students who are residents of Albany Housing Authority. Excelsior knows that learning is a lifelong journey and is providing a backpack to students to help start their journey off right.

“Excelsior College is dedicated to helping students of all ages get back to school,” said David Schejbal, president of Excelsior College. “We are pleased to supply backpacks to the elementary, middle, and high school students of our partners at Albany Housing Authority. We believe in the potential of all students, regardless of age or stage in life.”

Albany Housing Authority recently partnered with Excelsior College to provide the residents of Albany Housing Authority a clear path to an associate and/or bachelor’s degree at little to no cost. Through scholarships from the Carl E. Touhey Foundation, residents have the opportunity to earn a degree at no cost. In addition, employees of Albany Housing Authority and their partners are eligible for discounted tuition at Excelsior.

“Albany Housing Authority is proud to partner with Excelsior College,” said Chiquita D’Arbeau, executive director of Albany Housing Authority. “By equipping students with this basic school supply, we hope to not only satisfy a practical need, but to demonstrate that we believe in them and their potential.”

 

# # #

 

Media Contact Excelsior College:

Erin Coufal, ecoufal@excelsior.edu, 518-608-8498

 ABOUT EXCELSIOR COLLEGE

Excelsior College is an accredited, not-for-profit online college focused on helping adults complete their degrees and advance their careers. The college contributes to the development of a diverse, educated, and career-ready society by valuing lifelong learning with an emphasis on serving individuals historically underrepresented in higher education. Founded in 1971, Excelsior meets students where they are — academically and geographically — removing obstacles to the educational goals of adults pursuing continuing education and degree completion. Our pillars include innovation, flexibility, academic excellence, and integrity.

What Can You Do With A Criminal Justice Degree?

When you were young, you may have been captivated by the criminal justice system. Maybe “cops and robbers” was one of your favorite games or maybe your dreams were to become a superhero. If this sounds like you, then it is time to consider a degree in criminal justice.

Earning a criminal justice degree can lead to successful careers in law, politics, law enforcement, advocacy, and more. Obtaining a degree is no simple task, therefore, it is important to do your research. While some entry-level positions in the criminal justice field do not require higher education, many find it necessary. At Excelsior College, you can earn an associate, bachelor’s, or master’s degree in criminal justice, as well as degrees in the homeland and national security. Check out the different avenues you can take with a degree in criminal justice and some popular jobs in the field.

Law Enforcement

 

When people hear the term law enforcement, they may think of policing; however, the field is much wider than that. It includes all levels of enforcing laws in the public and private sectors. Law enforcement jobs can be quite stressful, but most people also find them rewarding.

Police Officer

Police officers cover all law enforcement duties. Police officers must attend a 6-month police academy, and most academies encourage people to have some higher education before applying. While a bachelor’s degree is not required, a degree in criminal justice will put you ahead of the game. According to the Bureau of Labor Statistics (BLS), on average, police officers make $65,600 per year.

FBI Agent

 

FBI agents are highly trained special agents with jurisdiction to investigate federal violations. FBI agents investigate crimes that cross state lines. For any FBI job, you must have at least a bachelor’s degree, but you are more likely to get a job with a master’s degree. The entry-level salary for an FBI agent is $52,700 per year.

Private Security

 

Private security includes a range of services including security guards, bodyguards, and loss prevention coordinators. Because private security is so vast, education and salary ranges vary depending on the company and job.

Homeland Security

 

In the United States, homeland security encompasses all efforts to ensure safety, security, and strength against foreign and domestic threats. This can also include protection against natural and manmade disasters. A bachelor’s degree in homeland security will prepare you for a career in this field.

Customs and Border Protection Officer

As a customs and border protection officer, you will secure the border and enforce immigration laws. An officer can make up to $122,700 per year throughout their career.

Federal Air Marshal

A federal air marshal is responsible for protecting all commercial passenger flights from terrorism, drug smuggling, and more. The Transportation Security Administration requires that all federal air marshals have at least a bachelor’s degree, preferably in criminal justice. The median salary for a federal air marshal is $67,100.

Forensics and Investigation

Criminologists

 

A criminologist works with law enforcement to understand criminals and offenders. They also research why people commit certain crimes and ways to see signs of criminal behavior before a crime is committed. An advanced degree is a necessity in a job like this; most recommend a bachelor’s and a master’s degree in criminal justice or psychology to start. On average, criminologists can make up to $70,000 per year.

Judiciary Services

Court Reporters

 

Court reporters create word-for-word transcriptions during a court hearing or trial. On average, they earn $61,700 per year. If you want to be a court reporter, an associate degree in criminal justice will help.

Bailiff Officer

 

Bailiff officers provide protection within the courtroom. They are responsible for keeping law and order throughout a trial or hearing. Bailiffs must have at least a high school diploma, however, some facilities require a bachelor’s degree. The average annual salary for a bailiff officer is $45,760.

Social Justice Services

 

Victim Advocate

 

A victim advocate is a liaison between a victim and criminal court. They advise the victim on a course of action. At a minimum, you must earn a bachelor’s degree in an area such as psychology or criminal justice to become a victim advocate. On average, victim advocates earn $49,500 per year.

 

Make your childhood dreams a reality and start your degree today.

Jumpstarting an IT Career

Information Technology Job Outlook

Since the start of the 21st century, using technology has become second nature to most. Computers, phones, networks, and smart equipment dominate our daily lives, whether we are at work, out with friends, or at home with our family. With more technology, comes more responsibility and a greater need for trained workers in this field. Earning a bachelor’s degree in information technology will open many career opportunities in this ever-growing field. According to the Bureau of Labor Statistics (BLS), jobs in the computer and information technology field are expected to grow by 13 percent before 2026—that’s much faster than average.

Earn a bachelor’s degree in information technology at Excelsior College today, and you might find yourself in one of these positions in no time.

Software Developers

Software developers create programs that allow users to do specific tasks. Think Bill Gates and Mark Zuckerberg, two of the most famous software developers. Software developers look for ways to increase efficiencies within a company by using computer applications. Mark Zuckerberg found a gap in communication and building relationships, which led to Facebook and a change in the way people connect with others for years to come.

The median annual salary for software developers is $110,140.

Database Administrators

Database administrators use specialized software to organize and store data for an organization. They are responsible for managing data, making sure it remains secure, and allowing other members of the organization to access it if needed. Database administrators must be analytical thinkers and problem solvers. They are responsible for monitoring a database’s performance and decide when action is needed.

The median annual salary for database administrators is $98,860.

Computer and Information Systems Manager

Computer and information systems managers (also known as an IT managers) plan, coordinate, and manage computer-related activities for an organization. They work to develop the organization’s technology goals and implement them across departments. An IT manager oversees the information technology department, which usually includes a team of support staff.

The median annual salary for a computer and information systems manager is $ 151,200.

What Industries Do People With IT Degrees Work In?

With a degree in information technology, you can work in almost any field you can imagine. Maybe you always thought you would work in health care, but do not want to do bedside care. Why not become a software developer for a hospital? Maybe you thought you would work in education, but teaching is not for you. You might become a database administrator at a local college to ensure their student information is secure and accurate. Interested in helping people with day-to-day technology needs? You could become an IT manager. With this degree, you can work for a variety of industries, in a variety of settings. Many information technology jobs can be executed in a work-from-home position. Take advantage of this flexible and rewarding career today. Learn more about Excelsior College’s Online Technology Degree programs.

Top 5 Emergency Management Career Paths

Careers Emergency Management

Emergency management provides a framework that helps communities recognize and reduce vulnerabilities in the event of an emergency. A career in emergency management can be a rewarding and exhilarating experience for people who want to protect their communities, prepare for disasters, and help sustain government laws and regulations in the event there is an emergency. What is most exciting about this field is that there is no straight path to follow. There are many options to get involved and depending on what you like and what your career goals are, most people can find a job in this field that works for them. Even better, the careers in emergency management are projected to grow by 4 percent in the next ten years.

So, are you interested in finding your career in emergency management? Check out the top five emergency management career paths.

Emergency Management Director

Emergency management directors prepare plans and procedures for responding to natural disasters and other emergencies. They are responsible for leading the response during and after an emergency has occurred. Emergency management directors work with public safety officials, government agencies, and emergency services. You can find emergency management directors in a variety of industries including government, health care, education, law enforcement, and more. Emergency management directors typically need at least a bachelor’s degree in a business-related field, public health, or emergency management.

On average, an emergency management director earns $76,250 per year.

Homeland Security Officer

A homeland security officer is responsible for protecting U.S. borders, airports, seaports, and other waterways. Some homeland security officers work overseas and are responsible for international affairs and national security from distinct locations around the world. At Excelsior College, you can earn a bachelor’s degree in homeland security or national security that will prepare you for a career in homeland security.

On average, homeland security officers earn $46,596 a year.

Hazardous Materials Removal Workers

Hazardous materials removal workers, also knowns as hazmat workers, identify and dispose of harmful substances. These substances can include asbestos, lead, mold, and radioactive waste. They also clean up materials that are flammable, corrosive, or toxic. Hazmat removal workers respond to natural or human-made disasters and accidents. Anywhere there is a chance of hazardous or dangerous materials, a hazmat team will respond. Following guidelines set in place by the Occupational Safety and Health Administration (OSHA), workers may also prepare and transport hazardous materials for treatment, storage, or disposal. While higher education is not required to become a hazmat removal worker, it certainly will help you move up into leadership and management roles. Excelsior College offers a variety of degrees in public service that will help you advance your career in hazardous materials management.

On average, hazmat removal workers make $45,270 a year.

Public Information Officer

A public information officer creates a relationship between the agency they represent and the media and public. They are responsible for clear and concise communication between each party involved in any public health disaster or situation. A public information officer typically works for state or local governments. In other industries, public information officers are referred to as public relation specialists or communication specialists. A vital part of this job is to promote a positive public image to the community to ensure government guidelines are being enforced. Over the past 16 months, we have found public information officers necessary more than ever before, with the COVID-19 pandemic. Employers prefer at least a bachelor’s degree in liberal arts or public administration.

On average, a public information officer earns $58,134 a year.

Hospital Emergency Preparedness Administrator

A hospital emergency preparedness administrator develops emergency plans and trains employees on how to implement them. Not only do hospital emergency preparedness administrators create plans for emergencies, they also create plans to mitigate an emergency’s impact if it comes to it. They play a vital role in any crisis by providing leadership and clarity to upper management, middle management, and the entire community. A hospital emergency preparedness administrator must build strong relationships with other hospital leaders, facility leaders, and local emergency services. To become an administrator, you must have at least a bachelor’s degree, preferably in public health administration, emergency services, homeland security, health sciences, or another related discipline. While a master’s degree is not required, it will put you at a competitive advantage in the job market. At Excelsior College, there are many, bachelor’s and master’s degrees in public administration and homeland and emergency management to choose from.

On average, a hospital emergency preparedness administrator earns $69,000 a year.

Start your career in emergency management today by contacting an admissions counselor at Excelsior College to learn more.

So you want to be a nurse?

Nurses are well-known in hospitals and doctors’ offices for bedside care; however, many people don’t realize that a career in nursing does not need to involve hands on care at all. There are endless job opportunities in a variety of settings that nurses play a crucial role in. Nurses are also needed in schools, large companies and organizations, and even your living room. Picture yourself in your ideal work environment, and there will most likely be a nursing job available for you. Nurses can be an advocate for the patient or hospital, they can help prioritize incoming emergencies so doctors can tend to the most critical first, they can be an educator, a consultant, and so much more. Explore these other nursing possibilities to find the right fit for you.

Triage Nurse

Triage nurses evaluate a patient’s symptoms and perform assessments before identifying the next steps of care. Most of the time, they determine their treatment plan, but in some cases triage nurses do have to perform emergency treatments. Triage nurses field patients and categorize them into different priority levels, so patients with the most critical needs are being treated first. Triage nurses are needed in all medical settings, including hospitals, combat fields, and doctor’s offices. You can even work from home as a telephone triage nurse. As a telephone triage nurse, it is your responsibility to get information from the patient to determine their next steps and categorize them into different priority levels. Now more than ever, nurses are looking into triage nursing as a great opportunity for a flexible, non-bedside, rewarding career.

Legal Nurse Consultant

A legal nurse consultant provides invaluable expertise to attorneys about medical issues. They tend to work on cases that involve medical malpractice, insurance fraud, criminal cases, injury cases, and more. A legal nurse consultant helps clarify any information and to avoid any misunderstandings that could complicate a case. Legal nurse consultants tend to work with a medical company or law firm, but there are also freelance opportunities in this field.

Nurse Educator

Were you torn between becoming a teacher or becoming a nurse? If so, then why don’t you become both? Nurse educators teach future nurses. A nurse educator typically works at a college or university, creating courses and teaching materials. Generally, nurse educators have experience working as a nurse in a particular field, and after a few years of field experience, they move into an educator role.

School Nurse

If you enjoy working with children and want to be on a school schedule (aka summers off) then a school nurse position is for you. Spend your day fielding belly aches, bruises, and cuts. In some cases, you will also provide hearing and vision exams to students. School nurses are necessary for all K-12 schools. As the school nurse, you are the face of all things medical at the school and are one of the main point persons in an emergency.

Home Health Nurse

A home health nurse provides individualized care to a patient in the comfort of their own home. Their medical responsibilities vary depending on the health of the individual and the reason they need medical assistance. If you want to work somewhere with different hours and even days, then this field might be for you.

How to Become a Nurse

Now that you have learned about opportunities outside of bedside care, you may be asking yourself how to become a nurse. Registered nurses have two options for education: an associate’s degree in nursing or a bachelor’s degree in nursing. Graduates of either program qualify for entry-level nursing positions. To specialize or move into upper-level positions, work experience, and in some cases, a master’s degree, is required. Excelsior College has degree programs for nursing at all levels that will give you the knowledge and confidence to pursue your nursing career. According to the Bureau of Labor Statistics, on average nurses make $75,500 per year and the nursing field is projected to grow by 7 percent by 2029. Take the next step, and chat with a member of the Excelsior admissions team today.

What Does a Supply Chain Manager Do?

What Is a Supply Chain Manager?

If you are looking for a career that is demanding but rewarding, fast-paced, and never boring, then supply chain management is for you. Supply chain managers are the key to an efficient business and are necessary in every industry. They analyze and coordinate an organization’s supply chain. Sounds simple enough, right? Well, there is more to it than you might think.
Supply chain managers must be detail-oriented and true leaders because they are involved in every stage of the production process. They manage all the steps that go into purchasing raw materials, delivering the materials, and ensuring the company is reaching customer demand. In 2020, the Bureau of Labor Statistics (BLS) reported the average salary for a supply chain manager was $76,270 per year.
At a quick glance, you might think supply chain management is all about the product. While delivering the best quality product in the most efficient way is the goal, supply chain managers manage not only production but also people and clients. No supply chain can exist without the clients who want the product and the teams who carry out the production process.

Supply Chain Manager Responsibilities

The supply chain manager coordinates, organizes and manages all logistics involved in the production and distribution process of a company’s goods. According to the BLS, supply chain managers oversee the entire life cycle of a product. The following are their main responsibilities:

• Create business relationships with suppliers and clients. Supply chain managers must be excellent networkers and understand the demands of the client in order to meet their needs.
• Direct allocation of materials, supplies, and products. Supply chain managers must be successful leaders to lead teams, manage a financial budget, and develop a product that meets the needs of current and future clients.
• Develop high-quality products. Supply chain managers need to develop and deliver high-quality products as efficiently as possible. They are required to continuously review logistical functions and identify areas of improvement. It is their responsibility to propose strategies to minimize the cost of time required to deliver goods.

Qualifications for Supply Chain Managers

Now that you have learned what a supply chain manager does, how do you become one? Typically, a bachelor’s degree is required for most positions related to supply chain management. To go even further in the career, some industries require concentrations or certificates. At Excelsior College, you can advance your career with a bachelor’s degree in business with a concentration in logistics management. This program includes coursework in operations and database management as well as in project management, inventory management, and quality control. The ideal candidate for a supply chain position would have education in these areas as well as strong problem-solving and communication skills to handle unforeseen issues and build rapport with clients and colleagues.

How to Become a Supply Chain Manager

Are you interested in becoming a supply chain manager? Follow the steps below to get started:
1. Bachelor’s Degree
Aspiring supply chain managers should earn at least a bachelor’s degree. Ideally, finding a degree that focuses on supply chain management and operations will set you up for success. Contact an Excelsior admissions representative today to learn more.
2. Gain work experience
Maybe you already have this, and if so, you are ahead of the game! Any work or internship experience in supply chain analysis, product distribution, inventory management, operations, or project management will prepare you for a management-level position.
3. Stay detailed oriented
It’s important to be detailed oriented and take on leadership roles and network constantly.

Organization is key to any successful supply chain management position. Take all leadership opportunities as they arise to gain experience in managing people. Networking is essential for building relationships, establishing sources, and continuing to learn. Knowledge of current industry standards is needed in this profession.
Follow these simple steps and you will find yourself in a supply chain management position in no time!

Fall 2020 Issue

Magazine cover

To read the Fall 2020 issue of the Excelsior College Magazine online, follow the links below. To view the print version click the buttons.

View Print Edition
Download PDF


Featured

[su_ec_featured image=”https://www.excelsior.edu/wp-content/uploads/2020/11/COVID-mask-600×341.jpg” alt=”COVID MASK” title=”COVID Coping” blurb=”For five alumni in various professions, the coronavirus (COVID-19) pandemic brings opportunities to think differently, overcome challenges, and keep the people they serve safe.” link=”https://www.excelsior.edu/article/covid-coping/”]

[su_ec_featured image=”https://www.excelsior.edu/wp-content/uploads/2020/11/EmotionalConnection-600×341.jpg” alt=”Emotional Connection” title=”Emotional Connection” blurb=”Using and improving our emotional intelligence can help us relate better to one another and build the connections needed for success in the workplace and harmony at home.” link=”https://www.excelsior.edu/article/emotional-connection/”]


President’s Perspective

Social Justice at Excelsior College


New & Noteworthy

First Graduate Research Symposium Highlights Student and Alumni Work

Students Access Holistic Support Through Confidential Services and Support Resources

Excelsior Begins a Common Read Program

Noncredit Offerings Fulfill Changing Workforce Needs

2019–2020 graduates at a Glance

Rising Above

Alumni Receive Awards for Achievements

New Networking Hub Offers Ways for Alumni and Students to Connect


Lifelong Learning

New Job Jitters


Interview Q&A

Q&A with Rick Hernandez


Profiles

Dorothy Jimenez Makes Giving Back to the U.S. Navy Part of Her Transition Plan
Jennifer Gentry Leads Her Organization to Its Fourth Magnet Recognition


Archives

Excelsior Community Remembers U.S. Rep. John Lewis

 

More Past Issues

 

Claiming Her Place in History

Military Memorial Pays Tribute to Women Who Served

It was the soldier’s first time overseas, nearly 5,000 miles from their home in Arkansas. They arrived in Casablanca during the height of World War II, traveling through Tunisia, eventually landing in Italy at Anzio Beach three days after the big invasion. With only a canteen and a K-rations, they headed out to connect with their unit, sleeping overnight in an open field rolled in a borrowed blanket. Their wartime experience included service in France and Germany and a trek through the treacherous Brenner Pass in the Alps to reconnect with their unit to return home. In recognition of their exceptional valor in combat, this heroic soldier was awarded the bronze star. This soldier was a woman.

History is very much alive at the Military Women’s Memorial. The story noted above is of Captain Lina Stratton Garrett, an Army nurse, and it is just one example of the experiences preserved at the memorial. While not all the narratives are full of derring-do, each account represents the important and varied contributions made by the nearly 3 million women who have served. As Phyllis Wilson, president of the memorial explains, “We have a very simple mission: We honor and tell the stories of the women who have defended this nation.”

Wilson not only leads the Memorial and its supporting non-profit organization, the Women in Military Service for America Memorial Foundation Inc. (WIMSA), but also is among those registered. She began her Army career as a Military Intelligence German linguist voice intercept operator, and subsequently served in several mobilizations, including Operation Desert Shield/Operation Desert Storm and Operation Enduring Freedom. She also deployed to Iraq twice as part of Operation Iraqi Freedom. After 37 years of service, Wilson retired as a chief warrant officer five and was inducted into the Army Women’s Foundation Hall of Fame in 2017.

The Memorial Takes Shape

The dedication of the Vietnam Veterans Memorial in 1983 caught the attention of women veterans who questioned why there wasn’t a similar tribute to their service. Although the Vietnam memorial includes a bronze statue in honor of nurses who served during that time, there was no recognition for women’s service in World War II or the Korean War. Women veterans approached former Ohio Rep. Mary Rose Oakar, who initiated hearings for a national women veterans’ memorial. In 1986, President Ronald Reagan signed a bill that authorized the establishment of the memorial.

The Military Women’s Memorial opened in 1997 to great fanfare with 40,000 dignitaries, politicians, celebrities, servicewomen, and veterans in attendance. Participants included Vice President Al Gore, Supreme Court Associate Justice Sandra Day O’Connor, and celebrities like actress Loretta Swit, who had played Margaret “Hot Lips” Houlihan in the Korean War-themed TV series “M*A*S*H.”

“We have a very simple mission: We honor and tell the stories of the women who have defended this nation.”   – Phyllis Wilson, President, Military Women’s Memorial

Yet the concept of women in the military has not always been met with such glitz and glamor. It was initially illegal for women to serve, although they did in fact make contributions during the Revolutionary and Civil Wars, sometimes even disguising themselves as men. It wasn’t until the Army Nurse Corps was established in 1901 and soon followed by the Navy Nurse Corps in 1908, that women had an official military role. Women were permitted to enlist in the military for the first time during World War I but were only allowed to serve for the duration of the war plus six months. Simply put, a military career wasn’t an option for women as it was for men. Permanent status for women in the U.S. Armed Forces did not occur until passage of the Women’s Armed Services Integration Act in 1948. Although announced in 2013, it wasn’t until 2016 that all military jobs became available to women, including direct combat roles.

Importance of a Dedicated Women’s Memorial

Without a doubt, all those who defend the nation are important, so why is a separate memorial needed for women?

“You know I wondered that myself, because for 37 years I was a soldier and I didn’t think we needed our own until recently, and I can now tell you I have four sons and a daughter-in-law who serve in the military. And women’s paths run parallel, but they do not run the same. As an example, men could serve in the Revolutionary War as soldiers, but women had to disguise themselves to fight on the battlefield,” explains Wilson.

Located at the gateway of Arlington National Cemetery, the Military Women’s Memorial incorporates the historic Hemicycle, an impressive granite retaining wall dedicated in 1932 and originally intended as the ceremonial entrance to the cemetery but never fully developed. Architects, including one whose mother was a World War II Army nurse, added a skylight arc of glass tablets etched with quotations by and about military women. As the sun passes overhead, these quotes are reflected on the exhibit gallery below. Four stairwells lead to the upper terrace, breaching the original wall and symbolizing women breaking through barriers in the military. The Court of Valor features a reflecting pool with a 200-jet fountain, representing the sound of women’s voices.

The centerpiece of the memorial is its registry where visitors can access an interactive computer database containing names, service specifics, awards, decorations, and photographs of servicewomen who have registered. Wilson explains, “The heart of the memorial is the database, where we ask every woman who has ever served in or with the military to claim her place and tell her story.”

Phyllis Wilson

Arrow up  As president of the Military Women’s Memorial, Excelsior graduate Phyllis Wilson leads efforts to gather and preserve the stories of women who have served and defended the United States. Photo: Karen Sayre

Those eligible to register their service are members of the U.S. Armed Forces—active duty, veteran, reserve, or guard. Other groups that qualify include U.S. Public Health Service Commissioned Corps, National Oceanic and Atmospheric Administration Commissioned Corps, Coast Guard Auxiliary, and the Civil Air Patrol. Another category others can register in is “also served,” which includes those who served overseas during conflicts in direct support of the Armed Forces in organizations such as the Red Cross, USO, and Special Services. U.S. Public Health Service Cadet Nurse Corps members are included in a special Honor Roll of Cadet Nurses. 

“… a really huge number of women have joined the military post-9/11 and are still serving; many of those women don’t even know there’s such a place where they should be telling their stories.” – Phyllis Wilson, President, Military Women’s Memorial

Wilson notes, “Honestly when the memorial opened in ’97 who would have known that just four short years later 9/11 was going to happen. And a really huge number of women have joined the military post-9/11 and are still serving; many of those women don’t even know there’s such a place where they should be telling their stories.”

Visiting the Memorial

While the registry is the heart of the Military Women’s Memorial, there is much more to see and appreciate at the site. Chronologically themed areas encompass women’s military history beginning in the 18th and 19th centuries, and cover both world wars and service in Korea and Vietnam, as well as present-day conflicts such as Iraq, Afghanistan, and the global war on terror. Admission is free, but due to COVID-19 restrictions, it is recommended that visitors secure a ticket through the Eventbrite link on the memorial’s website.

“We have a large collection of uniforms, boots, diaries, letters, photos—you name it, we have it,” Wilson explains, and adds, “We have the largest collection of military women artifacts and memorabilia in the world.”

Military Women's MemorialMilitary Women's Memorial

Arrow up  The stories maintained at the Military Women’s Memorial are both bitter and sweet, and encompass women’s military history from the 18th and 19th centuries, both world wars, the Korean and Vietnam Wars, and present-day conflicts such as Iraq, Afghanistan, and the global war on terror. Photos: Courtesy of Military Women’s Memorial

There are unique items included in the collection that are reflective of the depth of women’s military history. For example, there is a cane that belonged to Dr. Mary Edwards Walker, who volunteered as a surgeon during the Civil War. She was captured and served time as a prisoner of war. The only woman to be awarded the Medal of Honor, Walker refused to return it when the honor was rescinded during a period of confusion about eligibility for the medal. Wilson notes that Walker wore the medal every day when she appeared on Capitol Hill in support of the suffrage movement and took it with her to her grave. President Carter reinstated her medal in 1977. “I think about these kinds of artifacts and imagine the stoicism, the tenacity of a woman who was certainly far ahead of her time, yet she knew she had the skills and the ability to serve her nation,” Wilson says.

In addition to its permanent displays, the memorial also hosts special exhibits. Currently featured is “The Color of Freedom,” an exhibit that honors diversity. A sampling of the exhibit is available online and educational resources are offered for download so that educators can integrate the information into their curricula.

The memorial also has collected nearly 2,000 oral histories and maintains a world-class research library. Wilson notes, “Many PhD students that are working on women’s studies and, in particular, a focus on military, tell us that 40–50 percent of the citations from their dissertation comes from our research library.” The recent COVID-19 lockdowns have given rise to nearly 20 self-published memoirs by female veterans, copies that can only be found with the writers’ families or in the memorial’s library.

Recently, the Military Women’s Memorial underwent a rebranding campaign, adding a new logo, redesigning the website, and offering online registration capabilities. The website allows users to sample the exhibits, helping visitors plan their in-person experience. Anyone can create an account to explore the registry or to submit information on their service or that of someone they know. The nonprofit WIMSA Foundation supports the memorial through fundraising and acquisition of grants. No direct federal monies support the memorial, although one-time congressional appropriations have helped in recent years with needed structural repairs.

Registration Has Its Perks: Excelsior Partnership

The advantages of registering with the Military Women’s Memorial are many. By laying claim to a spot in history, a servicewoman’s story will be preserved and can be accessed by family, friends, or researchers. But not only are there benefits for posterity, but also for the registrants themselves. The Military Women’s Memorial and Excelsior College have formed a partnership, offering discounted tuition and fees to those who register their service. In addition to members, the partnership includes their spouses and significant others and memorial employees.

Wilson, a three-time Excelsior graduate, initiated the relationship. She recalls how the inspiration to pursue a partnership came to her. “For very special events here at the memorial, including our Color of Freedom exhibit, we pull out purple. And I’m an Excelsior grad, so I knew the color purple and I thought our staff here and certainly our members could benefit from a partnership with an educational opportunity.”

Wilson’s Excelsior roots run deep. She earned a BS in Liberal Arts in 1988, a BS in Nursing in 2010, and a Master of Public Administration in June 2021. To say that education is important to her would be an understatement—in addition to her Excelsior degrees, she has three associate degrees and a master’s degree in management.

A college credential is an important addition to a servicemember’s resume, she asserts, especially when competing for a promotion. “It shows that you’re willing to work pretty doggone hard and probably give up a lot of additional family time to be a better soldier, a better servicemember. The military prizes people who take time for self-improvement, and higher education is a great way to demonstrate that you’re trying to be the best possible employee, whether in uniform or out of uniform.”

Sisterhood of Stories: Campaign Seeks Registrants

The memorial has launched an ambitious campaign for 2021. With only 10 percent of eligible women currently included, plans are underway to obtain 100,000 new entries. The details that registrants add would further bring women’s military history alive and create a valuable resource for the future.

The stories maintained in the Military Women’s Memorial that Wilson share are both bitter and sweet, but it is important that all be preserved as a testament to those who served. Included in an exhibit are artifacts from Corporal Jessica Ellis, an Army medic twice deployed to Iraq. She was killed on Mother’s Day during her second tour when the vehicle she was riding in was hit by an EFP (explosively formed penetrator). On the other end of the spectrum is an account of a Vietnam War nurse, who excitedly opened a care package from home containing her favorite stateside treat—Twinkies. Unfortunately, the jungle environment led to the snack cake being infested with ants. Her ever-resourceful sisters in arms suggested she freeze the treat to dispel the ants, a story which the servicewoman included in the registry as one of her most memorable wartime experiences.

Wilson explains, “You totally connect with these women and their stories, and I thought that’s really what it’s about—that sisterhood.”

 

How Much Do Medical Billers and Medical Coders Make?

A Look into Medical Billing and Medical Coding Careers

 

Medical Billing and Medical Coding at a Glance

Are you the type of person who is interested in the medical field, but the sight of blood upsets you? Medical billing and medical coding are the perfect careers for people who want to be involved in the medical field, without direct patient care.

Medical billing and medical coding are fast-paced careers that give you the ability to work in a variety of different settings, including work-from-home opportunities. You must have a keen attention to detail, strong work ethic, and be an advocate for both the patient and medical office.

Four Common Questions About Medical Billing and Medical Coding Answered

What Does a Medical Biller and Medical Coder Do?

Medical billers and medical coders work to ensure the patient, medical office, and insurance company are paid and are paying for the correct services. Sometimes a medical coder and medical biller can be the same person, depending on the size of the company; however, they can also be two people filling different roles. Look at the distinctions below.

Medical Coders: A medical coder transcribes a doctor’s notes into a series of universal codes that are used to create a record of the patient’s visit and insurance claim.

Medical Billers: A medical biller takes the notes of a medical coder and submits the insurance claim. They are responsible for following up with the insurance company, patient, and medical office to ensure payment and coverage are made in a timely manner.

How Much Do Medical Billers and Medical Coders Make?

According to the Bureau of Labor Statistics (BLS), medical billers and medical coders make, on average, $44,400 annually. Some of the top medical billing salaries by state are $60,530 per year in the District of Columbia, $58,000 in Alaska, and $56,000 in Washington and Massachusetts. New York follows with an annual salary of $55,200. If you are looking for job security in a growing field, then this is for you. The job outlook is projected to grow by 8 percent by 2029.

Where Do Medical Billers and Medical Coders Work?

There are several environments that a medical biller and medical coder might work. The simple answer is anywhere that medical services are being offered, including nursing homes, clinics, hospitals, treatment centers, and more. Some places are even outsourcing jobs that do not require direct patient care. This gives you the flexibility to work from home, which most working adults can take advantage of in order to care for their family and home. This allows you to enjoy a rewarding career from anywhere in the world and on your own schedule.

California has the highest employment level for medical billing and medical coding, reaching almost 39,000 employees throughout the state. More specifically, metropolitan areas with the highest employment levels include Los Angeles; New York City; Newark, New Jersey; Jersey City, New Jersey; Dallas, Texas; Fort Worth, Texas; and Arlington, Texas.

How Do You Become A Medical Biller Or Medical Coder?

Most employers look for candidates with some college in a health science-related field. At Excelsior College, the associate degree in health sciences program will prepare you for a career in medical billing and medical coding. This degree program will expand your medical vocabulary, improve your communication skills, and allow you to feel confident in your knowledge of the U.S. health care system. Expand your career even more, with a bachelors in health care management or health sciences to excel in any healthcare leadership role.

If this interests you, then a career in this growing field might be for you! Explore your options and chat with an admissions counselor today.