Excelsior graduate award spotlight: Brianna Shearer

 

Business Advisor, Meghan Rosebeck, talks to Brianna Shearer, winner of the 2017 Jean Smith Award.  The Jean Smith award recognizes the leadership and vision of founding trustee Jean M. Smith and is given to a student who demonstrates outstanding academic and professional achievement in the world of business. Raising a family, while holding down a full-time job and supporting her husband who is an active duty member of the Navy, Brianna completed her associate degree in administrative and management studies with a 4.0 GPA.  The many letters of recommendation from colleagues and employers all supported her nomination. Brianna plans to attend the Commencement Ceremony and the Reception and Awards Convocation in July in Albany, New York

 

Rosebeck: Can you give us some background about yourself, your home life, your family, and your career aspirations?

Shearer: I find myself to be the average working mom. I have been married for nine years this July to my amazing husband. Together, we have two wonderfully crazy boys, ages 4 and 9 and two even crazier dogs (both pictured above). Our spring and fall days are spent at the little league baseball field where my husband and I coach and team mom together. Everything else outside of school and work is time spent doing anything together. We enjoy being with our family and friends being outside, eating together or even just relaxing. I cook, bake, craft and quilt (deemed my old lady hobby) in my spare time and spend my evenings wrapped in a good book. As far as my career is concerned, I have accepted a new position as an Executive Assistant. This role is my dream job and I love it.

Rosebeck: Who or what has been your biggest inspiration in completing your course and what was it that helped you to reach your goal with Excelsior?

Shearer: My biggest inspiration for even enrolling into Excelsior was my husband. As he served his time on active duty with the US Navy, I found myself struggling to find work in the administrative field without a degree behind my many years of experience. We decided together that going back to school would help me find work as we moved across the country and would cement me in a good position when we settled back home permanently in Texas. I have always stood behind him and supported his career goals and this was his way of showing me that he was standing behind mine. Once I began taking my courses, I was further fueled by my husband and kids to do everything I could to not just complete my degree, but complete it with honors. I pushed through the stress of working and being in school to prove to my boys that it can be done with a little extra effort.

Rosebeck: How important is it for you to be able to celebrate your success with family and friends during Commencement in July?

Shearer: Oh, this is extremely important for me. Without my family and friends, I doubt that I would have completed my degree with the GPA I was striving towards. Outside of my husband, my mom and dad spent countless hours babysitting so I could go somewhere quiet and study or write papers for my courses. I found friends that offered to help me study and read papers for clarity. My former company executives even allowed me to take care of studying and homework during the work day. I am blessed with the amount of support and encouragement I received during my courses and this moment is more than just my achievements. It’s a time to celebrate with them and thank them for helping me get here.

Rosebeck: You are this year’s winner of the Jean Smith Award, so what does it mean to you to win this award?

Shearer: This was such a humbling moment for me. I can remember a time after I had my first son when I thought I would never go back to school to complete my degree, let alone do so with honors. I have always strived to do my best, work my hardest, and be proud of the results at the end knowing that I tried and succeeded. This award just confirmed that every late study night, research paper stress, and hours spent with my face in a text book was worth it. I proved to myself that I could do this and succeed not just in school but in my career.

Rosebeck: So you’ve completed your administrative and management studies program. What do you plan to do next with your academic or professional career?

Shearer: I am still considering my next steps from here. I have tossed around the idea of returning for my bachelor’s degree a few times, but I have not made a final decision yet. I am studying to take the IAAP (International Association of Administrative Professionals) CAP certification exam in September, which I feel my degree has truly prepared me for. For now, I am concentrating on cementing my career in my new Executive Assistant role. The company has been around for years and is currently in a large growth upswing. The role is everything I have been preparing for over the past 10 years that I have been in this field and I am looking forward to the new experiences and knowledge this will bring.

 

Remember to book your place for this year’s Commencement ceremony at https://www.excelsior.edu/web/commencement/commencement-2017

New partnership supports educational opportunities for health care office managers

Excelsior College has announced a new corporate partnership with the Professional Association of Health Care Office Management (PAHCOM).

PAHCOM provides a support network to managers of small group and solo provider health care practices. PAHCOM was established to help alleviate the difficulty of having efficient office management systems within physician practices. They work to help officer managers achieve success and Excelsior College is here to provide PAHCOM members with the opportunity to achieve educational success.

Under the new partnership agreement, members of PAHCOM and their spouses or domestic partners are eligible for reduced tuition and fees for associate, bachelor’s, and master’s degree programs. PAHCOM members can also transfer up to 12 credits for Certified Medical Manager (CCM) certification through this partnership.

“PAHCOM partnered with Excelsior because they recognize the value of Certified Medical Manager (CMM) expertise in the industry,” said PAHCOM Executive Director, Karen Blanchette. “Excelsior was able to evaluate and accept the CMM certification as 12 undergraduate credits. This allows our members to get a head start on their degree by saving them both time and money.  Combined with the tuition discount Excelsior provides members and their families, PAHCOM Membership is more valuable than ever before. It’s a win-win for Excelsior and for PAHCOM Members.”

Excelsior College is an accredited, nonprofit college that specializes in serving the needs of working adults. It provides flexible means for its students—average age of 37—to earn their degrees through a combination of prior earned credit, Excelsior’s online courses, credit-by-exam program, and evaluated industry and military training programs.

“In 2016, the Center for the Assessment of Post-Traditional Instruction, Training, and Learning (CAPITAL) at Excelsior College evaluated PAHCOM’s Certified Medical Manager (CMM) certification for academic credit and determined it was worth up to 12 college credits that could be applied to a future degree in health sciences, public health, or healthcare management” said Chris Normile, healthcare partnership manager, at Excelsior College. “Combining this credit with discounted tuition rates available through a formal educational partnership significantly reduces the financial barriers for PAHCOM’s members to earn their bachelor’s degree. It’s a privilege for the College to serve as an extension to the valuable educational programs already offered by PAHCOM.”

Commenting on the agreement, Excelsior College’s School of Health Sciences Dean Dr. Laurie Carbo-Porter said, “Health care is an ever-changing industry and the College seeks to meet the demands for educated health professionals with our health sciences programs. We are delighted to partner with PAHCOM to help its members advance in their careers.”

To learn more about the PAHCOM corporate partnership, visit the partnership page at pahcom.excelsior.edu.

 

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Encouraging Students to take Responsibility for their Own Learning

By Amy Erickson

Taking Responsibility
“It’s not about achieving outcomes. It is about getting them [students] to want to achieve the outcomes” (Price, 2017b, para. 51). This idea really stood out to me in Dr. Christy Price’s 20-Minute Mentor video. In her video, “How Do I Get Students to take Responsibility for their Own Learning?” Price (2017b) discusses research demonstrating that today’s learners have a need for extrinsic motivators (para. 13).  In order to get them engaged in the assigned material, one must connect coursework to grades and points. Additional resources may be neglected, as today’s students perceive their lives to be very busy (Price, 2017b). Because they feel so busy, they don’t believe they have time for materials given purely out of interest or materials that will not directly contribute to a grade. Some may even struggle with the assigned content, but Price (2017b) gives strategies to “light a fire” under students by teaching them to be responsible for their own learning (para. 52).

Consistent Consequences
At Excelsior, instructors are asked to adhere to a specific late policy designed by administration. Some may see bending the rules as being helpful to students, but Price (2017) recommends being consistent with policies as a better way to help students. If we as instructors don’t enforce the rules of the class, there is no motivation to adhere to those rules. If a student consistently submits late work and the required points are not deducted due to tardiness, the student may perceive the late policy as more of a suggestion and not feel compelled to ever submit work on time. It is our own fault if we get frustrated by this behavior and it does not help students or future instructors. “My previous professor let me turn in work whenever it worked for me and my schedule.” Many of us have likely heard this statement. Instead of caving in, be clear about timely submissions and explain why additional points must be deducted from late work in order to be fair. Underscore your obligation as a faculty member to adhere to the policies set forth by the department. Understanding the why behind your actions could encourage student accountability and curb future tardiness. Price (2017b) warns, “if we’re not holding them accountable, it’s not likely that they will be motivated to achieve the outcome” (para. 16).

Making the Grade
“Why didn’t I get an A?” I think we have all heard this question.  Similarly, we’ve all attended webinars discussing grade inflation and worked to be consistent and fair in our grading. However, we may not have considered how communication surrounding our standards can motivate students.  Price (2017b) recommends making your standards clear in the syllabus. I recognize that we do not alter syllabi in Excelsior courses, but instructors are encouraged to provide an introduction in each online course. This provides a wonderful opportunity to share late policies, assignment rubrics, and standards surrounding attendance, discussions, and other coursework.  Price (2017a) shares the following in her syllabus “Grades are earned based on your performance. Be careful to note the requirements for earning the grade you desire, and be sure to devote yourself accordingly.”

Excelsior provides thorough instructions and rubrics for assignments and discussions. Unfortunately, many students disregard both and then are frustrated when they receive a poor grade. (Many students will even ask if they can re-do the assignment.) One way to prevent such frustration is to alert students to both instructions and rubrics in your introduction as well as your weekly announcement. Take the opportunity to outline and explain any items that could cause confusion. For some of my courses, I create a brief video outlining expectations and how the assignment will be evaluated. I frequently refer back to the video and ask students if they got a chance to watch it. (It is always clear when they have skipped it!) I’ve also started sharing lists of recommendations before important projects. Here is a brief excerpt of a list I post prior to the submission of a final literature review:

  • Your paper should be a minimum of ten pages long. This does not include your title page or reference page.
  • You should have 15 resources, ten of which should be scholarly.
  • Less than 10% of any academic paper should be direct quotes.
  • If you use direct quotes, they must have quotation marks and an in-text citation. Paraphrased material also requires an in-text citation.
  • Insert graphs or tables after your reference page.
  • Contact me if you have questions about APA formatting. This is an expectation of this course, and I want to help you perfect this important skill!
  • Submit your work by Sunday at midnight. As you know from the late policy, late work is not accepted after Week 7.

Consider how you communicate academic standards, as this is an important way to motivate students.

Outlining Effort in Discussions
Although many of Price’s suggestions are geared toward a residential classroom, I felt one suggestion would be easy to use with online discussions. Discussion participation can be difficult to quantify, so Price sets out very clear expectations and delineates how participation is evaluated. Price (2017b) shares a rubric where she outlines and defines three roles—observer, contributor, and scholar—and the points that will be awarded for each role (para. 39). This specifically outlined material demonstrates her expectations of A-level work and makes the expectation very clear to students. If students fail to engage in the behaviors that would label them a scholar, they understand why they did not receive full points. This evaluation technique is beneficial to students and instructors; students understand expectations and must be accountable if they want to achieve a high score. Instructors will likely enjoy thorough and thoughtful discussions while fielding fewer emails with grade inquiries or do-over requests.

References
Price, C. (2017a). How can I get students to take responsibility for their own learning? [PowerPoint slides]. Retrieved from file:///C:/Users/ascotterickson/Downloads/price-christy-take-responsibility-20mm-note-taking-guide%20(1).pdf

Price, C. (2017b). How do I get students to take responsibility for their own learning? [Webinar]. In Magna 20-Minute Mentors. Retrieved from http://www.magnapubs.com/mentor-commons/?video=13857

Caroline Mosca Presents at Annual Research Luncheon

Caroline Mosca, RN, PhD, attended the annual Research Luncheon at The City University Graduate Center in Manhattan. Six PhD graduates in Nursing Science, including Dr. Mosca, were honored at this luncheon. Dr. Mosca presented a brief synopsis of her dissertation research on The Relationship Between Clinical Teaching Effectiveness and Emotional Intelligence in Clinical Nurse Faculty in Pre-Licensure Programs in New York State. She is pictured on the left here with the chair of her dissertation committee, Dr. Eleanor Campbell.

Using Infographics in the Classroom

By Amy Erickson

What is an Infographic?
In the May edition of Online Classroom, Dr. John Orlando’s article on infographics caught my eye. Some may be asking, what is an infographic? According to Bovée and Thill (2016), “infographics are a special class of diagrams that can convey both data and concepts or ideas” (p. 238). You’ve likely seen journalists use infographics to tell a story, show a trend, or even demonstrate associations between ideas. If you’d like to view Hubspot’s ten best infographics from 2016, have a look at this link.

In his article, Orlando (2017) suggests adding infographic assignments to the curriculum. He believes that the infographic allows students to creatively present information and determine ways to communicate the importance of information. After reading his article, I tend to agree.

Changing My Mind
As a composition instructor, my initial reaction was to bristle when Orlando suggested that I replace written assignments with something like an infographic. However, the more I thought about his suggestion and the importance of visual communication, the more my mind changed. I realized that the skills needed to create an infographic are relevant to our students and being able to use creativity to present information is important for any line of work.

I am currently teaching a business writing course. We frequently discuss the decision to augment communication with visuals. Our textbook additionally outlines reasons visuals are becoming increasingly important in our communication; the most shocking of which came from a 2003 study by the National Institute for Literacy. The study stated that “only half of the adult population in the United States now has the literacy skills considered necessary for success in today’s workplace” (as cited in Bovée & Thill, 2016, p. 223). So, one’s content may be lost or misunderstood by members of the audience if messages are only presented in a written format.  Bovée and Thill (2016) also suggest that individuals who are part of a “visual, media-saturated environment” come to anticipate visual elements to be part of any message. If this is becoming an expectation, we certainly want our students to have experience with things like infographics and be prepared to meet and exceed employer requirements.

Assignment Ideas
As I mentioned before, I understand resistance to supplanting written assignments with infographics. However, perhaps they could be used to augment written work, or prepare students for written assignments. Maybe an infographic could help students understand connections in their research. For example, what if students created an infographic instead of a literature matrix? (For those of you who are new to the literature matrix, it is typically done in an excel spreadsheet.) Students could use an infographic to prepare for a final paper by showing the various themes that have emerged during their research. In some courses, students are asked to create a presentation of their written content. Perhaps an infographic could be an option, alongside PowerPoint. Consider how using infographics could help you as an instructor to communicate information as well.

Getting Started
Oftentimes technical suggestions create a lot of work for instructors. I’m happy to report that this is not the case with creating infographics. I used the website recommended by Dr. Orlando (http://www.canva.com) and found it very user friendly. I also found this helpful video that walked me through creating an infographic. It took me about fifteen minutes to create one for my own website. I think you’ll enjoy this creative approach to information sharing and encourage you to try it for yourself.

***Below is the infographic the author created on the Center for Excellence in Teaching, Learning, and Assessment website.

Copy of Squash-hunger by Amy Scott

National Nurses Week: What is Your Personal View of Nursing?

We thought we’d end Nurses Week by asking select faculty at Excelsior College what the profession means to them. Join us in celebrating the importance of nursing and how it contributes to making us who we are.

“What is your personal view of nursing?”

“My personal view of nursing is that it is a profession that provided me with opportunities of growth and discovery. Nursing wasn’t my chosen profession, but it has become a good fit for me. I’ve been able to use my clinical skills in caring for patients, teaching students and nurses, and establishing a consultation practice as an expert witness.”
–Sharon Aronovitch, Ph.D., RN, CWOCN

“My personal view of nursing is that it’s both a science and an art. I use transformational leadership theories to promote nursing leadership as both a science and an art by mentoring graduate nursing students with an interest in teaching.  By using transformational leadership theory, I can convey that teaching the science of nursing is itself an art. Nurses can promote the importance of nurse leadership through nursing empowerment, innovations, and initiatives in nursing.”
–Bonny Kehm, PhD, RN

“When I first became a nurse, I took great pride in my mastery of technical skills…I could put an IV in anybody-LOL! I soon realized that despite our emphasis on technical skills in nursing education, that’s not what nursing is about at all. Many years later now, my memorable moments as an oncology nurse all center around the relationships I developed with my patients as they navigated the terribly unfair ravages of a cancer diagnosis. I celebrated with them when the news was good and grieved with them when it wasn’t. Yes, I continued to place really good IVs (still beating that drum!) but that became less important to me as time went on. I finally understood that only through a caring relationship could I truly understand what was important to the patient, and could then work to meet their needs.”
–Caroline Mosca, PhD, RN

“Nursing is my second profession. I wanted a profession that gave me the opportunity to give back and had flexibility.  Nursing did and does that for me. I was incredibly honored to care for patients in a hospital setting, through homecare and as a clinical coordinator.  Now I get to give back by helping others achieve their dreams of becoming an RN.  I feel truly blessed to have chosen nursing, or maybe it chose me!”
–Mark Wahl, MS, RN

“Simply put, nurses are the face of hope.”
–Karla Scavo, MS, RN

Group Projects

Do you groan at the thought of working on a group project? Does the idea of sharing your work with others make your skin crawl? Do you think it’s impossible for online learners to collaborate successfully?

If you answered yes to any of the above questions, please keep reading.

Studies show that students engaged in group activities are developing skills for all areas of life. The “What Are the Benefits of Group Work?,” posted by Carnegie Mellon University, outlines the benefits of group work, including planning and time management, the ability to receive and give constructive feedback, as well as an overall enhancement of communication skills. While those outcomes may seem kind of obvious, group work can also help students challenge their own assumptions as well as develop their own sense of identity within a diverse group.

It may be difficult to see the benefits of group work while you are in the pits, but it’s important to try and make the best of your experience. The following tips were collected from my students, co-workers, and own personal experience. Hopefully by employing some of them you will have positive group project experiences.

Communicate:

And do it often. Talk to your group members, talk to your instructor, talk to yourself! If you have a question or need clarification, ask for it. Make sure you all have an open line of communication. Most of the time you will be working with students across the country from you, so utilizing email and chat services is going to be critical.

Don’t be afraid to share:

Working in a group of peers can be intimidating. We too often feel the twinge of self-doubt when first meeting with a group of intellectuals, but I challenge you to let go of those feelings early on. You are all taking the same class and trying to learn the same things. Some things may come easier to you than others, so use this opportunity to share your experiences as well as listen to the experiences of others.

Let go of expectations:

Expectations come in all shapes and sizes. This is great for diversity’s sake, but can make working in a group challenging. Try and come up with some group expectations early on so everyone starts out on the same page. In the end, you can only control the work you put forth. This brings me to my next point…

Be a good group member:

We all have a list of things we want from our group members. Mine includes things like punctuality, enthusiasm, and a dash of razzle dazzle. It’s natural that there will be some varying expectations but to be a successful group, you yourself must be an active participant. Answer people’s emails, participate in discussions and carry your own weight.

Envision Your Future

I recently had a meeting with a student that was centered around envisioning her future (specifically with passing a big exam).  She told me with great enthusiasm that she takes a little time out of her day to envision herself walking out of the building hands straight up in the air because she just passed her exam.  She told me that she is crying because she is DONE with her degree!  I could not help but relate my student’s vision to the movie Rocky when Rocky Balboa runs up the stairs, his arm straight up in the air in triumph once he gets to the top.

I challenge you to envision your future like my student has done.  Get super detailed with what it will look like.

What will you do when you pass your exam or course? 

What will you do when you get your diploma? 

How do you envision yourself after that victory?  Will you pump your arms up in the air?  Will you scream at the top of your lungs “I DID IT!”?  Will you wave to your family in the crowd at commencement?  By envisioning your future it makes whatever you are trying to accomplish real and something to look forward to!  Cue the Rocky Balboa theme song…

Liberating the Human Spirit

With a liberal arts education, students are ready to seize their futures

Barbara M. White, former Foreign Service officer and former president of Mills College in Oakland California, said, “The basic purpose of a liberal arts education is to liberate the human being to exercise his or her potential to the fullest.” White, who received her BA from Mount Holyoke College in 1941 and later her MA in American Studies from Harvard, became the first female ambassador in the U.S. delegation to the United Nations in 1973. She used her liberal arts education to achieve goals many may have thought unattainable. That is what a liberal arts education can do: it can provide one with the necessary knowledge and skills to pursue his or her goals with confidence and determination.

A liberal arts education can equip students with skills that can be versatile in a variety of job disciplines, says George Timmons, dean of the School of Liberal Arts. “The liberal arts foundation prepares you to communicate well, to identify and creatively solve problems, to think critically. These foundational skills will be applicable in any job …” he says. “Those are transferrable skills that any employer would be delighted to have in their staff of employees.”

In fact, it’s widely believed that key components of liberal arts education — teaching students how to think, question, and evaluate — are valuable across careers. Timmons believes it’s important for students to have a well-rounded education when going into the 21st-century workforce. He notes, “Studies in liberal arts disciplines aligned with the study of ethical philosophy allow students to engage with a variety of real-world issues and problems, studying the past and creating solutions to problems that affect everyone in our global society.”

According to a 2015 study conducted by the U.S. Bureau of Labor Statistics, Americans born in the latter years of the “Baby Boom” held an average of 11.7 jobs between the ages of 18 and 48. Consequently, the workforce is always changing and one must be versatile in a variety of disciplines. In this way, it’s important for students to be well-versed and adaptable. This is where it pays to have a liberal arts degree.

Students learn patience, attentiveness, clarity of thought, and a respect for varying points of view. The School of Liberal Arts’ program catalog points out some benefits of studying the liberal arts, stating it: “promotes your ability … to think critically and pose solutions to problems; to propose cohesive arguments with appropriate supporting evidence; to interpret events using more than one perspective; to explain the role of culture in shaping diverse societies; and to demonstrate an awareness of the ethical implications of actions.”

Terrence Campbell, a recent graduate with a bachelor’s in liberal arts, is an administrator with the Fort Worth (Texas) Independent School District’s JROTC Department. Excelsior’s liberal arts program attracted Campbell, who had previously been through a couple of major career changes. “I was filled with intrigue at the possibility of studying a major that would allow me the ability to really apply and enhance both my talents and skillsets,” he says. Campbell reports that with his chosen educational path, he has been able to carry out the following in his career: prepare manuscripts, articles, personal books, poems, and stories for newsletters; conduct research; hold interviews; report department facts; and develop concepts for the application of findings.

Students with a liberal arts degree can expect to find employment in a variety of disciplines, from law and government and business, to social services and media and arts. This is true of Excelsior graduates, as well. Graduates from the Master of Arts in Liberal Studies program go on to find employment in such fields as education, the military, management, information technology, counseling and social work, engineering, human resources, and journalism.

PayScale reports that the mid-career pay range of those with an undergraduate liberal arts degree is from $64,400 to $79,000. The 2013 study notes Excelsior College alumni earn 30 percent more than graduates at other schools, and Excelsior is among one of the top 10 schools producing liberal arts graduates with starting salaries of $50,000.

Timmons strongly believes that a liberal arts degree can open several different doors, career-wise, but it also encourages students to be open-minded and more worldly. “Having a liberal arts foundation is cross-cultural because it’s no longer just competing against your neighbor or cross town or cross states,” Timmons says. “This is truly a global economy so you really have to understand what that represents, and a liberal arts foundation helps you understand diversity of thought, global thought, ethical behavior.”

Graduate Carina Forsythe is an example of a liberal arts cross-cultural education put into practice. She received her master’s in liberal studies, and used her degree to explore Filipino-American identity [see page 7]. She has gone on to design museum exhibits and publish several books on the topic. Studying liberal arts at Excelsior, she says, “led me to many respected and informative writings that changed my life for the better by understanding people of different cultures, and enabling me to intelligently write about it.”

The Huffington Post reports that 9 in 10 employers want new hires to demonstrate ethical judgment and integrity, intercultural skills, and the capacity to continue learning. Employers went on to say that they would recommend education with this kind of foundation to any young person looking to step foot into today’s fast-paced workforce.

“Many liberal arts students initially struggle with finding their way and finding their first job, but research suggests that many of the leadership positions in various organizations are [held by] people who have a liberal arts background,” says Timmons. In fact, in a 2014 Forbes article, it was reported that a third of Fortune 500 company CEOs have a liberal arts degree.

In 2015, Boston-based technology company Burning Glass Technologies examined 25 million job postings and found that “soft skills” like interpersonal communication, problem-solving, and project-management skills were more desirable than “hard skills”— those found in more technical disciplines, like programming, mathematics, physics, etc. Studies concluded that writing, communication skills, and organizational skills were in high demand in nearly every occupation, including in the IT and engineering fields.
Studying the liberal arts can propel one’s career to great heights. When Excelsior surveyed alumni who earned a Master of Arts in Liberal Studies, 27 percent of respondents reported receiving a promotion in their job within one year of graduation. Still, other graduates went on to further study, worked toward other professional certifications, or worked on other personal projects that grew from their graduated research.

“My studies in liberal arts have changed my life tremendously,” says Campbell. “My education and experience as an Honorably Discharged Veteran with 20+ years have afforded me the opportunity to teach in a high school, work as an administrator, manage educational training/operation, and manage a learning center.”

Man with Liberal Arts knowledge

“From a business program perspective, we want our students to be well-rounded, and the kind of skills they can get from a liberal arts program are important.”
– Scott Dolan, Associate Dean of Business

Now he hopes to work at a local college, using skills and talents gained from his liberal arts education and his background as a soldier “to assist in the molding process of young citizens.” Ultimately, Campbell believes “that the keys (young people) to our success should always be motivated to learn and achieve with the hopes of contributing to a deeper love for others, self, and country.” Campbell wants to use his personal techniques and experiences to foster a love of learning in students. He’d like to bring something creative to his classes, too. “Specifically,” describes Campbell, “I would start every class with a brief exercise such as viewing news, weather, and sports to stimulate the very essence of education and its relation to our country, society, communities.”

Excelsior’s liberal arts program has allowed Forsythe to have a critical and open mind in her studies. She says, “It gave me insight into different cultures, people, religion, and the many more things that make us human.”
Gary Goldberg, a member of the military police and a recent Excelsior graduate, has also benefited from earning a liberal arts degree. He explains, “I feel that my studies have enhanced my ability to apply critical thinking and analysis to not only my company’s daily challenges but to a broad range of complex issues that may affect personnel management and/or company priorities.”

With so many supporters, why aren’t more students walking the liberal arts path? There are several possibilities. George Timmons comments, “Historically I think the liberal arts degree is seen as a degree for some elite populations in our society, and I think it’s hard for people to understand how it translates into launching or progressing a career.”

It’s important to emphasize how versatile a liberal arts degree can be, and how it can cross disciplines. Some critics of the liberal arts argue that the technological fields are more important areas on which institutions of higher education should place their focus. The emphasis in primary and secondary education has been placed on STEM (Science, Technology, Engineering, and Math) programs, and PayScale reports that STEM degrees are among the highest earning salary potential.

Proponents of a liberal arts education argue that it is important to understand our technological world, but claim it’s just as crucial to know history, writing, reading, and basic science. Goldberg emphasizes the broad approach of a liberal arts degree saying, “I feel that many students continue to dismiss a [liberal arts] degree program based on preconceived opinions of its utility in finding employment. However, students who pursue degrees in a technical field … will often find themselves seeking employment in a challenging job market while there are many opportunities in other types of jobs where there are significantly less candidates in which to compete.”

It doesn’t have to be “either or,” though. People with liberal arts skills can apply their skills in many ways, especially when it comes to technology. At Excelsior, for instance, administrators in the School of Liberal Arts are collaborating with their counterparts in the Schools of Business & Technology and Health Sciences to fuse liberal arts knowledge with industry-specific knowledge and show how the blended education translates into the workforce.

New concentrations within the liberal arts programs include the professional and technical writing concentration, population health concentration, logistics operations management concentration, and the industrial/organizational psychology concentration. In the School of Business & Technology, work has begun to develop a Master of Science in Data Analytics program, which will contain three courses from liberal arts, six courses from business, and concentrations in health sciences, business, and technology.

In the professional and technical writing concentration, students learn how to communicate the sensitive data from someone on the technical end and communicate it with the layman on the other end. Scott Dolan, associate dean of business, explains, “In the tech field, just like on the business side … they want someone who can take mathematical, natural science knowledge, or applied engineering knowledge and translate that to a lay audience.” It is the person with a liberal arts background who can make this exchange of ideas possible.
The new courses in the School of Business & Technology allow students to take the broad liberal arts base and add a specific career component to it. Both business students and liberal arts students can benefit from taking these courses because they can learn about different ideas as opposed to one set of framework, says Dolan. With these courses, his hope is to teach students about the business world and how to run a business, as well as to give them a foundational knowledge in liberal arts.

“From a business program perspective, we want our students to be well-rounded, and the kind of skills they can get from a liberal arts program are important,” says Dolan. “That’s what employers are telling us they want: they want critical thinking, they want the students who have a strong ethical framework, they want students to be able to write well, to communicate clearly, orally, and do it in way that’s accessible to a variety of audiences; they want people who have an understanding of the world, and respect for global diversity and how culture impacts peoples’ beliefs and attitudes.”

The skills students learn with a liberal arts degree remain relevant and applicable in many career settings. In a 2014 blog post on the school’s website, Assistant Professor of English at Dominion College Dr. James Reitter remarked that those who possess skills like critical thinking, interpersonal communication, and those in the liberal arts, are the ones who become hired and promoted.

“Judging the value of a liberal arts education with our current economic status shifts, I believe it to be more relevant than ever before,” says Campbell, who has relied on his liberal arts background when making career changes. “The career mix that is found within this study complements our society and the level of flexibility, creativity, critical thinking, and strong communication skills (particularly writing) that are still at the core of our nation’s existence.”

A liberal arts education encourages students to think critically, creatively, and ethically; to propose cohesive arguments; and to appreciate various perspectives and cultures. It supplies scholars with a broad repertoire of various tools that they will need throughout their careers and their lives. With such a comprehensive toolbox at their disposal, liberal arts students are prepared to go after their futures with arms — and minds — wide open.

Serving Others with a Liberal Education

Alumnus Tom Hoeg received his Master of Arts in Liberal Studies in 2013 and has since put it to good use. Hoeg is a policy analyst with the New York State Office of Children and Family Services, where he follows the legislature for changes to laws related to juvenile justice and child welfare, and decides how to best communicate those changes to the local districts of social services and voluntary agencies of New York State.

Originally from Crown Heights, Brooklyn, Hoeg has always had an interest in psychology. While working in inner-city schools in Queens, he realized he had a gift for working with kids. Working with children also gave him a connection to his father, a victim of child abuse.

The Master of Arts in Liberal Studies program allowed him to pursue a degree in which he could further benefit the children with whom he worked. Hoeg recalls, “What the MALS did for me was cement everything I ever believed in…and enabled me to discuss things on a very high level with the necessary people that could impact change.”

Hoeg remembers using the online Excelsior College library to conduct research for his class assignments. While doing research, he said, he began to see a pattern of many child abuse victims growing up to join the military. It also explained what happened to Hoeg’s father, too. He later dedicated his thesis, “PTSD in Victims of Child Abuse and Combat Veterans,” to him. “The MALS program pulled it all together for me,” he says.

“My degree has made me eligible for promotion, provided confidence in my area of expertise,” Hoeg says, crediting his degree with his recent work with children of incarcerated parents. He worked with then Chief Brendan Cox of the Albany Police Department to develop a way to take care of the kids of parents who were arrested, thus reducing any possible inflicted psychological and emotional trauma.

Hoeg’s ability to engage with children and adults has increased and has become somewhat of “his specialty.” Liberal arts courses focus on social competencies such as interpersonal communication, cultural communication, teamwork, and ethics. He encourages others to pursue the liberal arts, suggesting that the more background one has, the better off one will be. Hoeg personally attests: “Without my studies [while] pursuing my master’s, such as diaspora, gentrification, poverty, immigration, and trauma in a global sense, including work being done currently with PTSD, I could not be conversant as I am, would negotiate with less effectiveness for the underdog, and fail to execute plans considerate of all variables.”

Hoeg turned his appreciation for his Excelsior experience into action. He taught the student success seminar with Excelsior College in fall 2016. “The ability to engage, the ability to dialogue, the ability to help someone begin to understand and how to pursue their dreams and goals was really, really rewarding.” –J.K.

 

Career Prep

Chapter of the Society for Human Resource Management connects study with HR work
Arrow up
One of the ways Excelsior’s SHRM chapter keeps its members and human resource faculty ahead of the curve is through the weekly newsletter, “HR & Leadership News We Can Use,” which is edited by Chapter Advisor Michele Paludi (pictured). Photo: Mike Hemberger

Lately, Excelsior’s student chapter of the Society for Human Resource Management (SHRM) has been attracting lots of attention. In spring 2016, it received an honorable mention award from the National Society for Human Resource Management in the category of Education.

Founded in 1948, the Society for Human Resource Management is the world’s largest association devoted to human resource management. It is made up of more than 285,000 members in more than 165 countries, with 575 affiliate chapters in the United States. As members of the student chapters, students can receive mentorship and advice from professionals in the business: people who have applied human resource principles and laws on the job.

Excelsior’s student chapter of SHRM offers educational webinars and information in all aspects of human resource management, including recruitment, training, performance management, health and safety, talent management, and employment law. The webinars began last year and drew an immediate response.

“We would have virtual learning sessions for our members and cover subjects from veteran hiring priorities to different HR topics,” explained MBA student Paul Balmforth, the president of the chapter. Balmforth, a retired U.S. Army command sergeant major with 32 years of military service, said that as he rose in the ranks “more and more [fell] into line with human resources.” Now, he is director of the Tobyhanna Army Depot Civilian Personnel Advisory Center (Pennsylvania).

Balmforth, alongside Chapter Vice President Kerry McCormick, who is working toward her MBA with a concentration in Human Resource Management, and Chapter Advisor Michele Paludi, are making great strides in spreading the importance of Excelsior’s chapter of SHRM. Paludi, who is assistant dean of business graduate programs and faculty program director for human resources and leadership, joined the Excelsior SHRM team last year, and frequently co-facilitates the webinars with faculty, students, and members of the School of Business & Technology’s Faculty and Industry Advisory Committees.

At first blush it may appear difficult to be a virtual chapter as opposed to a physical chapter — and in many ways it is — however, that’s what makes it enjoyable, too. “It got me excited about thinking about creative things to do for our chapter,” says Paludi.

In fact, being online is what caused focus to fall on the webinars: the area of expertise for the school chapter. SHRM holds monthly webinars, as well as two, two-hour-long webinars in October and December to bring people together to learn about various topics in the human resource management field. “It gets people to come back every month because it’s always something new,” says Meghan Rosebeck, an academic advisor who completed a Master of Science in Management in March 2016. “And if you’re looking to build your skill and your knowledge and expertise, then you’re going to keep coming back.” Rosebeck hopes to enter the field of human resources, and joined Excelsior’s chapter because of the networking benefits.

“One of the main reasons I joined SHRM was because I was looking for a professional network with human resource professionals,” she says. Working with SHRM has done just that. One way Rosebeck has gotten her name out is by co-presenting the pregnancy discrimination webinar with Paludi and Senior Academic Advisor Becky LaBombard, as well as being featured in the Excelsior SHRM’s newsletter, “Healthy Workplaces,” which is published four times a year.

Human resource professionals play an important role in helping workers adapt in the ever-competitive economy. Organizations like SHRM are important in helping HR students reach their full potential so that they can enter the HR field at the top of their game. “Excelsior’s chapter as well as SHRM provides a venue for sharing of ideas with counterparts in the workforce, learning new things, and on top of it all, to certify your skill set,” says Balmforth. For students interested in taking the certification exams, chapters can even help students study and practice.

Scott Dolan, associate dean of business, agrees with the hands-on approach of SHRM, saying students are “getting to network with HR professionals because we have guest speakers come in from our industry partners and … we have students participating in the presentations themselves.”

Paludi has also aligned Excelsior’s chapter with the local Capital Region Human Resource Association (CRHRA), one of the largest national SHRM chapters with 1,486 members. Chris Wessell, president of CRHRA, explains that members of CRHRA “are able to maintain and further their career development by way of our monthly programs that bring experts in to talk about important and timely topics that relate to HR … . Our programs also offer social outlets for our members so that they can network and build relationships.”

Excelsior’s chapter often interacts with CRHRA. In March 2016, for instance, a group of Excelsior’s several hundred SHRM members attended CRHRA’s annual conference to share information and attended again this year to feature the human resource concentrations in several business programs. Excelsior also sponsored a meeting of CRHRA in June 2016.

“I have had frequent interaction with Michele Paludi to involve students in CRHRA events and expose them to programs and networking opportunities,” says Wessell. “It is my goal also to showcase the unique way that Excelsior operates their chapter (remotely) perhaps as a model for other student chapters who are thinking of leveraging technology to do the same. The fact that we are a smaller city, relatively speaking, and are still able to do big things that catch the attention of SHRM on a national level should inspire everyone (not just chapters but members) to think big!”

“We want [students] to remain current in the field of human resources; we want them to be able to build a community with other students who are interested in human resources and the content within the field; we want them to get an understanding of what kinds of careers are out there, what are the trends in the field, too.” –Scott Dolan, Associate Dean of Business

In addition to interacting with the local CRHRA and hosting webinars, Excelsior has made it a point to ensure its concentration in Human Resource Management available in the Bachelor of Science in Business, Master of Business Administration, and Master of Science in Management programs is aligned with the Society for Human Resource Management’s HR Curriculum Guidebook and Templates. The HR Curriculum Guidebook and Templates were developed to define the minimum content areas that should be studied by HR students at the undergraduate and graduate levels.

SHRM’s standards for curriculum, skills, and knowledge are regarded as necessary for individuals to be successful as HR professionals and that is why Excelsior uses SHRM’s guidelines in developing its programs. The goal in the School of Business & Technology, explains Dolan, is to make sure programs are aligned with industry-relevant standards and competencies.

Paludi further emphasizes the importance of the course alignments, saying, “Our students are going to benefit certainly from the courses getting improved and new courses, but also having the alignment in all these other concentrations. They can put that on their resumes and talk about it at a job interview, and that separates the students who have that from campuses where they don’t have this kind of work; it really gets them the job.”

The 2015 Skills Gap Survey conducted by the Association for Talent Development — a nonprofit association dedicated to supporting professionals in developing knowledge and skills in organizations around the world ­— studied the current capabilities of an organization and skills it required to reach its goals. Dolan references this “skills gap,” saying employees can’t find employees with the skills they want, and sometimes they hire people who need extra training. In higher education, it’s easier to develop curriculum once its known what employers are looking for. Excelsior graduates are more prepared to enter the workplace because the College works hard to develop programs, particularly competency-based education, to match what employers are looking for. Chapters like SHRM are great places for students to supplement their course-based education.

Dolan reiterates: “We want [students] to remain current in the field of human resources; we want them to be able to build a community with other students who are interested in human resources and the content within the field; we want them to get an understanding of what kinds of careers are out there, what are the trends in the field, too.”

The Excelsior chapter functions as a one-stop shop for people to gain experience in, and get advice and guidance on, human resources. The chapter is open to undergraduate and graduate students, as well as faculty, in the School of Business & Technology. “Excelsior’s chapter and SHRM have proven to be incredible resources for students in terms of education, networking, and building the professional connections for career advancement,” says Balmforth. Learn about the Society for Human Resource Management Student Chapter at Excelsior.

 

A Love of Learning

When Ted and Gidget Nyquist attended the inaugural Nyquist Leadership Series panel discussion in September 2015, they saw how the Regents External Degree program — a concept developed by Ted’s father, Ewald Nyquist, more than 45 years ago — had evolved into Excelsior College.

Ted Nyquist remembers how his father, the New York State commissioner of education and president of the University of the State of New York from 1970–1977, had advocated for a way for people to earn an advanced degree without having to attend a traditional four-year institution. Recently, Ted and Gidget furthered their own commitment to continuing education by donating a major portion of their family charitable remainder trust to the Ewald B. Nyquist Scholarship Fund. The fund provides scholarships for students who demonstrate high academic achievement and need financial support to complete their degrees. Their gift qualifies them as members of the Nyquist Legacy Society.

“If, in a small way, we can assist in making those dreams come true, we welcome the opportunity to do so, as well as honoring my father at the same time.” –Ted Nyquist

Education has always been important to the Nyquists, who met in 1959 when they were 18 and have been married for 53 years. They have supported each other’s pursuits of continuing education and ongoing learning. Ted, a retired chemist, earned a PhD in organic chemistry from the University of Pennsylvania, and worked at Dow Chemical and Standard Oil before he and his wife began two franchise companies. He has lectured on how to grow rhododendrons, one of his favorite plants, and keeps up with his interests in botany and landscape photography. A licensed pilot, Ted volunteers as a pilot for Flights for Life and delivers blood platelets to outlying communities in Arizona, where the couple resides in addition to having a home in Chicago. Gidget is a former teacher in the public school system in Albany, New York, and in Philadelphia, where she worked before leaving to raise five daughters. She volunteers at school reading programs, at a homeless shelter, and as a diver at Chicago’s Shedd Aquarium, where she gives presentations to visitors.

“We can’t think of a better way to utilize part of our estate than to make it available to students needing assistance to attend Excelsior College,” says Ted. “Excelsior College is unique in offering the opportunity to further one’s education while managing family responsibilities and/or working at the same time. If, in a small way, we can assist in making those dreams come true, we welcome the opportunity to do so, as well as honoring my father at the same time.”

 

Happy National Interprofessional Health Care Month!

By Robin Dewald PhD, RN, CNE

The National Academies of Practice proclaim the month of April as “National Interprofessional Health Care Month.” According to the National League for Nursing (2015), “The World Health Organization Framework for Action on Interprofessional Education and Collaborative Practice [WHO, 2010] identified interprofessional education as the way health care professionals learn with, from, and about one another to improve collaboration and the quality of care for individuals, families, and communities” (p. 4). They continued, “WHO further defined collaborative interprofessional practice, stating that it occurs when multiple health workers from different professional backgrounds work together with patients, families, care-givers, and communities to address the local health care need to deliver the highest quality care” (p.4). The collective work from all health care providers leads to better health outcomes for all.

Interprofessional health care teams are necessary to provide the quality of care that everyone deserves. The complexity of quality health care, including health promotion and illness prevention, becomes more achievable with the support and varied knowledge and skills of members of the interprofessional team. Health care clinicians collaborating in an interprofessional team enhances not only coordination, but safe, effective, and high quality health care.

Nurses have the responsibility to work with and learn from other health care providers and personnel. Nurses are in a position to reach out to all involved in care, and are responsible for providing resources to promote the health and wellbeing of patients, families, communities, and populations. It is vital that nurses take the role of initiating and maintaining interprofessional communication and collaboration to effectively promote learning and health.

During the month of April, focus your practice on promoting interprofessional communication and collaboration. The goal is that your initiation of interprofessional practice will continue throughout your profession, thus enhancing quality of care for all. Happy National Interprofessional Health Care Month!

Reference

National League for Nursing. (2015). Interprofessional collaboration in education and practice. A living document from the National League for Nursing. Retrieved from http://www.nln.org/docs/default-source/default-document-library/ipe-ipp-vision.pdf?sfvrsn=14